CXC Telemarketer

Crown is one of the worlds largest material handling companies with a reputation for award-winning product design advanced engineering & technology as well as superior after-sales service. For 80 years Crowns business philosophy has utilised vertically integrated processes to design manufacture and distribute forward-thinking innovative solutions that improve customers productivity and operating efficiency. Crown produces a broad range of forklifts batteries and chargers as well as automation solutions and fleet management technologies and warehouse solutions products and design services.

Since its founding in 1945 the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: When every minute matters customers can count on Crown to keep their businesses moving.

We have an exciting opportunity for a Telemarketing Representative to join our team.

You will be the first point of contact for a customer interested in Crown Products reaching out to them to discuss their requirements and arrange a further conversation with a specialist Sales Rep.

Day to day you will:

Follow up leads primarily by phone both new excising and returning companies.

Take inbound calls and pick up live chat enquiries

Schedule appointments for field sales reps and maintain regular contact with customers providing support information and following up on enquiries.

You will grow and maintain the CRM system

Conduct targeted telephone campaigns for product groups sharing new updates and features.

Utilise LinkedIn and other professional networking platforms to identify research and engage potential leads through targeted searches and personalised InMail outreach

Conduct proactive cold calling within assigned geographic territories to generate new business opportunities and qualify potential leads.

The role will suit a friendly and engaging professional who enjoys conversation and finding effective solutions for clients. Youll be results-oriented and enjoy working towards a target. Good attention to detail is a must ensuring you maintain data competency to the highest standards.

Youll enjoy building rapport with your sales reps working collaboratively to hit company goals and exceed revenue targets.

To be considered you will need:

A good telephone manner

Excellent communication skills

Strong administrative experience or transferable skills

Be confident using Microsoft office word excel and outlook

What awaits you

A motivated and dynamic team who celebrate success and provide a respectable and transparent working culture. Additionally youll embark on a comprehensive 4 week training program to upskill and train you for telemarketing success.

At Crown we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired fact throughout Crowns history more than 1000 employees have reached a 25-year milestone and we are proud to have travelled their career paths with them.

From employee training and development to competitive compensation packages we invest in our employees knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation we our offer our employees various social benefits including but not limited to:

• Excellent discount scheme with access to the best perks from some of the UKs biggest brands.
• Tell Us Health.