OBGYN Clinic Outpatient

Newburgh, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Primary Responsibilities:

Adheres to standards of professionalism set by Practice

Always maintains professional appearance by adhering to dress code and wearing identification badge

Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff

Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient Practice and staff members

Functions as a member of a team committed to quality patient care

Takes initiative to keep informed of new/revised Policy and Procedures Standards of Care and incorporates these into practice

Attends and participates in mandatory quarterly staff meetings or reads minutes

Completes Mandatory Education annually

Attends/participates in training/review classes and projects as assigned

Handles difficult situations and people with tact professionalism and H.E.A.R.T.

Demonstrates good judgment in escalating difficult situations and people to Management personnel

Demonstrates professionalism in attendance & punctuality. Consider number of unauthorized or unscheduled absences a pattern of before and after weekend absences tardiness and early departures and long meal periods in accordance with CRHC policy

Promotes a positive work attitude fostering teamwork and acceptance of management decisions

Supports peer-to-peer training initiative for new Patient Services employees

Assist co-workers whenever possible to achieve office goals / patient satisfaction

Works independently takes initiative in completing assignments and does so without reminder

Completes all miscellaneous work assigned by leadership or Physician accurately and in a timely manner

Opens office as needed; turns on copiers terminals and printers and updates computer for current days session

Communicate with clinical staff to keep patient informed of appointment status

Schedules /Cancels /Reschedules patient appointments as ordered by the physician adhering to scheduling policies and procedures

Notifies management or other departments appropriately using Clerical Templates for various issues/requests/reasons

Maintains supply inventories and equipment necessary for the effective performance of the job; communicates supply needs to the office supervisor in a timely manner

Maintains a neat organized orderly environment in the reception and waiting room areas i.e. magazines physician business cards brochures signage etc.

Closes office as needed ensuring that lights terminals and office machines have been turned off and all patients accounted for and discharged. May be required to set alarm

Actively demonstrates good oral and written communication skills with both internal and external customers

Demonstrates flexibility in schedule to meet patient and office needs

Works with a sense of urgency

Performs other tasks as required for the effective and efficient functioning of the Practice when directed to do so by Supervisory and Managerial personnel

Performs related work as required

Actively monitors and works assigned and unassigned work queues during downtime to support efficient operations and ensure timely patient service

Respond to emails promptly and professionally ensuring all inquiries and concerns are addressed in a timely manner. Utilize Reply All when needed

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental Vision Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance legal insurance LTC Insurance etc.)

More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED (or higher)

1 years of customer service or healthcare related experience

Intermediate level of computer proficiency (including being able to work on multiple web sites using multiple web browsers with dual monitors at the same time)

Preferred Qualifications:

Experience as a receptionist in a healthcare setting

Experience working with electronic health records (EPIC)

Experience working with scheduling programs

Knowledge and ability to learn and apply job functions and minimal medical terminology knowledge

Primary Responsibilities: Adheres to standards of professionalism set by Practice Always maintains professional appearance by adhering to dress code and wearing identification badge Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff Respects confidentia...