Fleet Dispatcher

Midas Auto & Tires

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profile Job Location:

Canton, OH - USA

profile Hourly Salary: $ 17 - 20
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
A day-in-the-life of a Fleet Dispatcher

As a Dispatcher youll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments assigning technicians to jobs based on location and expertise and ensuring timely responses to customer requests. Youll communicate directly with customers and service personnel providing updates and addressing any issues that arise during service visits. Additionally youll maintain records of service calls track job progress and optimize routes to enhance efficiency. Your work will ensure customers receive prompt effective service contributing to overall customer satisfaction.


Qualifications:
  • Excellent written and verbal communication
  • Call center environment experience Past experience dispatching calls
  • Work in a fast-paced environment
  • Willingness and ability to work irregular hours weekends and/or holidays.
Benefits & Perks:
  • Hourly Wage Bonus
  • Career Advancement
  • Health Insurance; Dental/Vision
  • 2 Weeks paid vacation Vacation
  • Holiday Pay
  • Expense Reimbursement
Compensation: $17.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.




Join Our Winning Team

Midas is a family-owned Automotive repair & tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area and have extensive career opportunities. Come join our family and will help develop your career path.


Benefits:Bonus based on performanceDental insuranceEmployee discountsHealth insurancePaid time offVision insuranceA day-in-the-life of a Fleet DispatcherAs a Dispatcher youll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include schedu...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • AS400
  • Transportation Management Systems
  • Computer Skills
  • Paratransit
  • Microsoft Outlook
  • Computer Literacy
  • Dispatching
  • Logistics
  • Phone Etiquette

About Company

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Trust your local Midas store for Total Car Care including, brake repair, oil change, tires mufflers & exhaust and all of your auto repair needs. Schedule an appointment at Midas.com today.

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