We are seeking a highly motivated and experienced Supervisor Billing to lead our billing operations in France. This role plays a critical part in ensuring accurate timely and compliant invoicing across our business lines. The ideal candidate will be fluent in English and French possess solid leadership skills and bring hands-on experience in billing process optimization and system migration initiatives.
This is a strategic and operational role requiring close collaboration with regional and global stakeholders across Finance Sales Customer Success and People Team.
Key Responsibilities
Team Leadership & Operations
Lead and develop a team of billing specialists based in France setting clear objectives and providing regular coaching and performance feedback.
Supervise day-to-day billing operations ensuring efficiency accuracy and adherence to internal controls and local regulatory requirements.
Foster a high-performance culture and ensure knowledge sharing across the team.
Process Ownership & Compliance
Own and continuously improve the end-to-end billing cycle from customer onboarding to invoicing and issue resolution.
Ensure compliance with internal policies accounting standards and tax/legal requirements (e.g. VAT e-invoicing regulations in France and EU).
Support month-end and year-end closing activities providing accurate billing data for revenue recognition and reporting.
System Migration & Digitalization
Act as a key stakeholder in finance transformation and system migration projects (e.g. ERP implementation invoicing tool upgrades).
Partner with IT and project teams to define billing requirements perform testing and lead change management within the team.
Ensure data integrity and business continuity during migration phases.
Stakeholder Collaboration
Serve as the primary point of contact for billing-related inquiries across internal departments and external auditors.
Work closely with Sales Legal Customer Success Accounting and Credit Control to resolve complex billing cases and ensure customer satisfaction.
Provide reporting and insights to senior leadership on billing KPIs and operational risks.
The role is hybrid as needed not required to be in office routinely.
Profile & Requirement must-haves
5 years of experience in billing order-to-cash or accounts receivable functions.
2 years of experience managing a team in a fast-paced and international environment.
Proven track record in driving process improvements and participating in finance system migrations.
Full professional proficiency in English (C1/C2) written and spoken; French is compulsory.
Strong knowledge of ERP systems (e.g. SAP Oracle NetSuite) and billing tools.
Excellent analytical organizational and stakeholder management skills.
Preferred Qualifications
Experience in a SaaS subscription-based or multi-entity business environment.
Ability to work across time zones and cultures with diplomacy and efficiency.
What We Offer
A dynamic and inclusive work environment with international exposure
Opportunities to lead impactful transformation projects
Competitive compensation and benefits package
Flexible working arrangements
Required Experience:
Manager