System and Data Analyst
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Job Location:
Englewood, CO - USA
Monthly Salary:
$ 93500 - 126500
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Company:
The Boeing CompanyBoeing Talent Acquisition is currently looking for an System and Data Analyst to join the Digital Support team in a Hybrid role in Englewood CO. This position will focus on advanced support deployment of Boeings Digital Solutions Data Analytics Solutions portfolio and various tools or services for the development and publication of technical data. This position responds to escalated customer technical support inquiries for external and internal users resulting in a high degree of customer satisfaction.
Position Responsibilities:
- Exercises critical thinking and innovative problem solving.
- Serves as key technical support expert for Boeing customers.
- Collaborates with teams across the company including product management and development engineering teams Service Managers and Incident
- Managers on resolving complex issues and software bugs.
- Respond to inquiries and guide internal and external customers through specific procedures to ensure the highest quality software performance and department goals are met.
- Respond to all inquiries for technical support within defined service level agreements.
- Enter information into customer resource management tool in order to ensure proper tracking and metric reports are sent to development and or appropriate business units.
- Develop as a subject matter expert in various solutions in accordance with business or team needs.
- Escalate tickets to tier 2/3 clearly and concisely.
- Investigate and troubleshoot data processing failures and anomalies.
- Identify source data format and structure irregularities and changes.
- Maintain working knowledge base and tech support internal troubleshooting websites resources and tools.
- Perform other duties as required.
BasicQualifications (Required Skills/Experience):
- Bachelors degree in a science technology engineering or math field of study or an equivalent combination of education and work-related experience.
- Experience supporting computer applications in an operational mode.
- Experience of communicating with customers and internal stakeholders.
- Experience of infrastructure components and ETL pipelines.
- Occasional off-hours weekend work may be needed.
Preferred Qualifications (Desired Skills/Experience):
- Understanding of databases such as MySQL POSTGreSQL
- Understanding of SQL Python and regular expressions
- Understanding of maintaining Unix-based servers
- Understanding of APIs networking concepts and data transfer mechanisms
- Understanding of cloud infrastructure management tools
- Aviation knowledge and/or data standards a plus
- Understanding of various data structures such as JSON PARQ XML
- Experience in customer support and/or service desk role
- Microsoft or other computer technical certifications a plus
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications as well as market and business considerations.
Summary Pay Range: $93500.00 - $126500.00
Language Requirements:
Not ApplicableEducation:
Not ApplicableRelocation:
Relocation assistance is not a negotiable benefit for this position.Export Control Requirement:
This is not an Export Control position.Safety Sensitive:
This is not a Safety Sensitive Position.Security Clearance:
This position does not require a Security Clearance.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Shift 1 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
Boeing Participates in E Verify
Right to Work Statement
Required Experience:
IC
Key Skills
- Data Analytics
- Microsoft Access
- SQL
- Power BI
- R
- Data Visualization
- Tableau
- Data Management
- Data Mining
- SAS
- Data Analysis Skills
- Analytics
About Company
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