At Mercedes-Benz of Richmond part of the Murgado Automotive Group we are dedicated to providing top-tier luxury vehicles and an unparalleled customer experience. We are passionate about delivering excellence in everything we do and we are looking for a dedicated and detail-oriented Quality Control Associate to ensure the highest standards of quality in our service department.
Job Overview:
As a Quality Control Associate you will play a vital role in maintaining the reputation of Mercedes-Benz vehicles by inspecting testing and verifying that all service work meets the brands rigorous standards. This role is critical to ensuring customer satisfaction safety and the performance of every vehicle serviced at our dealership. If you are meticulous committed to quality and have an eye for detail we want you on our team!
Key Responsibilities:
Inspect vehicles after service or repair to ensure all work is completed to manufacturer standards.
Conduct road tests to evaluate vehicle performance post-repair.
Ensure vehicles are clean and properly prepared for customer delivery.
Work closely with service technicians and advisors to address any issues or discrepancies found during inspections.
Verify that all paperwork including repair orders is complete and accurate.
Maintain a clean and organized work area adhering to safety guidelines.
Assist in maintaining service department quality by identifying trends and suggesting improvements.
Communicate clearly and professionally with service staff and management to ensure smooth operations.
Qualifications:
High school diploma or equivalent required; technical or automotive training preferred.
Previous automotive service experience is highly desirable.
Strong attention to detail with the ability to identify issues and inconsistencies.
Basic understanding of automotive systems and repairs.
Excellent organizational and time management skills.
Valid drivers license with a clean driving record.
Ability to work in a fast-paced environment and meet deadlines.
Strong communication skills and a team-oriented mindset.
What We Offer:
Competitive pay based on experience.
Comprehensive benefits package including medical dental and vision insurance.
401K retirement plan with company match.
Paid time off and holidays.
Ongoing training and professional development opportunities.
Employee discounts on vehicles services and parts.
A supportive and positive work environment with opportunities for career advancement.
Why Join Mercedes-Benz of Richmond
At Mercedes-Benz of Richmond we are committed to providing not only luxury vehicles but also an exceptional customer experience. As a Quality Control Associate you will play a crucial role in ensuring the satisfaction of our customers and the quality of our service department. Join a dealership where attention to detail and dedication to excellence come together.
How to Apply:
If youre passionate about quality and automotive excellence we want to hear from you! Apply today by submitting your resume.