SLP Expert, North 5 Cluster

Key Responsibilities include:
Act as a project manager to ensure the right product are produced within the team and ensure appropriate project communication to all project members
Support the design development and maintenance of ongoing performance metrics investigations reports analyses dashboards etc. to drive key business decisions
Participate in the build of scalable solutions / self-serve platforms that will provide data / KPIs to inform business decision making and support the Security & Loss Prevention operations in their day to day tasks and responsibilities
Recognize and adopt best practices in reporting and analysis: data integrity test design analysis validation training and documentation
Apply data mining and quantitative analysis to understand how our customers interact with us and identify the best way to improve the customer experience and meet our loss reduction goals
Acquire various data sources to enable holistic analysis at a global level
Establish performance benchmarks conduct analyses and prepare reports on all key Goals & Matrics
Develop and maintain standard operating procedures emergency response procedures and preventive maintenance programs. Ensure standardization and consistency with best-in-class operating practices.
Engage coach train and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path
Effectively address product loss mitigation physical security considerations potential and actual work place violence incidents per policy as well as conduct testing of the incident response plans
Reviewing incident reports documenting periodic trend summaries and providing updates and recommended actions to management.
Take calculated risks and challenge current practices to develop and deliver innovative solutions to meet or exceed the customer expectations
Manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.
Travel up to 25% domestically

Key job responsibilities
Key Responsibilities include:
Act as a project manager to ensure the right product are produced within the team and ensure appropriate project communication to all project members
Support the design development and maintenance of ongoing performance metrics investigations reports analyses dashboards etc. to drive key business decisions
Participate in the build of scalable solutions / self-serve platforms that will provide data / KPIs to inform business decision making and support the Security & Loss Prevention operations in their day to day tasks and responsibilities
Recognize and adopt best practices in reporting and analysis: data integrity test design analysis validation training and documentation
Apply data mining and quantitative analysis to understand how our customers interact with us and identify the best way to improve the customer experience and meet our loss reduction goals
Acquire various data sources to enable holistic analysis at a global level
Establish performance benchmarks conduct analyses and prepare reports on all key goals and metrics
Develop and maintain standard operating procedures emergency response procedures and preventive maintenance programs. Ensure standardization and consistency with best-in-class operating practices.
Engage coach train and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path
Effectively address product loss mitigation physical security considerations potential and actual work place violence incidents per policy as well as conduct testing of the incident response plans
Reviewing incident reports documenting periodic trend summaries and providing updates and recommended actions to management.
Take calculated risks and challenge current practices to develop and deliver innovative solutions to meet or exceed the customer expectations
Manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.
Travel up to 25% domestically

Basic Qualifications
Bachelors Degree or 5 equivalent professional experience
2 years of people management experience
3 years of experience in control room management law enforcement loss prevention risk management supply chain management or other related field
Relevant work experience in data science business analytics business intelligence (BI) or comparable experience in big data environments
Experience in data mining and dataset preparation using SQL
Experience in data visualization tools like Tableau or Quicksight
Experience writing scripts using Python
Proficiency in Microsoft Office Suite
Good critical thinking skills and attention to detail
3 years of experience with security equipment such as intrusion detection devices access control systems and video review system

Preferred Qualifications
Familiarity with Lean Six Sigma concepts desired and certification
Experience handling workplace violence situations
Relevant work experience in data science business analytics business intelligence (BI) or comparable experience in big data environments
Be solutions-focused customer-focused and always deliver excellent follow-up.
Awareness and implementation of best practices related to the utilization of physical security systems investigation techniques effective oversight of contract security officers and distribution center loss mitigation techniques
Comfortable working in a fast-paced ambiguous environment
Ability to prioritize and manage multiple responsibilities
Analytical leader experienced in performance based action and results oriented management strong project manager and effective problem-solver.

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