IT Support Specialist

Working at Mercell
At Mercell were on a mission to revolutionize public procurement making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make a great deal easier and shape the future. Thats what were all about.

With a dynamic culture built on continuous growth trust and collaboration Mercell offers an environment where your talents can thrive. You will be part of an international environment with ambitious and dedicated colleagues who are passionate about what they do and supported to be themselves.

Together lets shape the future and create real value for society one innovative solution at a time.

Your Mission
We see the following qualities as important to thrive and evolve in this role:

• Hands-on knowledge of Okta Google Workspace Atlassian and Microsoft Intune/Azure
• Support experience with both Microsoft and Apple products
• Customer focused attitude with an affinity for the support role
• A curious mindset and a will to learn new technologies

Core Responsibilities

• Responsible for the IT support needs of our office in Utrecht and further afield
• Working with our team to support our employees throughout Europe the Nordics and the Baltic regions
• On and Off boarding of our employees
• Maintaining hardware and software needs of the company and interacting with our various 3rd party vendors
• Participating in projects within the team to improve processes and infrastructure

Required Qualifications

• Previous experience in IT Operations IT Support or a similar technical role
• Relevant education within the field of Information Technology
• Knowledge and/or certifications in one or more of the following areas is a plus: Okta Google Workspace Atlassian Microsoft or Apple
• Fluency in English (written and spoken) is required
• Fluency in Dutch (written and spoken) is a plus

Start date: As soon as possible
Duration: Full time
Workplace type: Hybrid with an expected presence in the office approximately 3 days per week in line with the nature of the role
Location: The Netherlands Utrecht
Application Deadline: 24.10.25 However do not wait to submit your application - we will read applications and talk to potential candidates as we receive them

What we offer

As a fast growing technology company we are committed to taking care of our employees through initiatives such as hybrid work to support work-life balance health and insurance plans (may differ per country/office) pension plans paid parental leave social happenings and competitive salary packages. Please see to get more insights on what to expect of perks benefits and culture when joining Mercell.

Has this sparked your interest

Then we cant wait to have you join our mission and looking forward to receiving your application!

If you have questions for this position we are happy to chat with you. Please reach out to Mark Gilchrist IT Manager Mercell
Email:

We may carry out background checks on applicants to verify information that appears on CVs and other documentation. This background check is carried out by an external party and is not carried out without the consent of the applicant. Current applicants will receive further information about this.