Customer Service Coordinator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Service Coordinator at The NSS Group
Part of NSS Maintenance
27000 per annum
About the Job:
This isnt your typical desk-based role. As a Customer Service Coordinator youll be at the heart of our operations building lasting client relationships solving problems in real time and supporting the smooth delivery of projects across the UK.
Your job will include:
- Accepting and processing work orders with accuracy and efficiency
- Building strong long-term relationships with a small portfolio of clients
- Scheduling and coordinate reactive jobs and managing client enquiries
- Supporting our field operatives to ensure smooth service delivery
- Build internal relationships with different departments
What well give you:
- Free onsite parking and refreshments in a sociable supportive office
- 25 days annual leave bank holidays
- Day off for your birthdayafter length of service
- Monthly Reward & Recognition Scheme with retailer vouchers
- TradePoint Card 10% off at B&Q
- Eye care vouchers
- Medicash health plan giving access to discounts on dental health screening gym memberships retail and more
- Referral bonus scheme
- Real opportunities to progress and develop within the company
What we are looking for:
- Proven experience in a similar role ideally within construction or the building industry
- Strong PC skills and confidence in learning new systems
- A sharp eye for detail and strong organisational skills
- Excellent communication and interpersonal abilities
- The ability to prioritise effectively and manage competing demands
The Process:
To ensure fairness in our hiring process were working with our virtual recruitment assistant. After applying youll be invited to a 1520 minute chat-based interview with Hubert. Please complete it as soon as possible.
Interview Tips: Read this quick guide
About NSS
NSS Maintenance is a nationwide working-at-height contractor delivering planned and reactive building fabric maintenance and refurbishment for the commercial retail and industrial sectors.
We operate all over the UK and directly employ over 600 colleaguesacross the NSS Group. With ambitious but realistic growth plans were a business on the rise.
We live and breathe our values and were looking for people who do the same.
IND1
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Clean, well-maintained and fully functioning buildings are vital to keeping our customers moving. Businesses need to create positive, lasting impressions and we work with their reputations in mind. That’s why we act fast, solving most problems on the first visit, and why we invest in ... View more
