Field Service Technician I – Copiers & Printers (Digital Imaging Equipment)
Share
Job Location:
San Jose, CA - USA
Hourly Salary:
$ 19 - 26
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
About the Role
If finding effective solutions and delivering exceptional service to customers sounds like your kind of job Canon USA wants to hear your story.
Were a leader in imaging technology solutions and services and were actively seeking a Field Service Technician to support our clients by maintaining and repairing Canon-supported copiers printers and imaging equipment.
In this hands-on role youll provide on-site technical service in a customer-focused business-critical environment ensuring peak performance and maximum uptime for Canon devices. This is a daytime customer-facing role that requires professionalism reliability and technical skill.
Were a leader in imaging technology solutions and services and were actively seeking a Field Service Technician to support our clients by maintaining and repairing Canon-supported copiers printers and imaging equipment.
In this hands-on role youll provide on-site technical service in a customer-focused business-critical environment ensuring peak performance and maximum uptime for Canon devices. This is a daytime customer-facing role that requires professionalism reliability and technical skill.
Your Impact
In this position youll be accountable for:
- Providing on-site maintenance diagnostics and repair of copiers printers and MFPs in line with Canons Service and Parts Standards.
- Identifying and reporting product failure trends and serviceability issues to management with accurate documentation.
- Maintaining up-to-date technical information Field Service Reports Expense Reports and Canon property.
- Meeting customer needs by delivering efficient responsive and accurate maintenance in the field shop or on-site.
- Delivering high levels of customer satisfaction through clear communication and dependable support.
- Ensuring machines perform reliably and supporting your team in reaching branch/district performance targets.
- Providing on-site maintenance diagnostics and repair of copiers printers and MFPs in line with Canons Service and Parts Standards.
- Identifying and reporting product failure trends and serviceability issues to management with accurate documentation.
- Maintaining up-to-date technical information Field Service Reports Expense Reports and Canon property.
- Meeting customer needs by delivering efficient responsive and accurate maintenance in the field shop or on-site.
- Delivering high levels of customer satisfaction through clear communication and dependable support.
- Ensuring machines perform reliably and supporting your team in reaching branch/district performance targets.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role and requires compliance with customer policies and protocols which may include COVID-19 vaccination and other measures relating to COVID-19.
Do you meet these requirements
- Hold a High School diploma or equivalent experience required.
- Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- Ability to travel (valid drivers license and acceptable driving record necessary).
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises.
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking standing stooping/kneeling).
In accordance with applicable law we are providing the anticipated rate for this role: $19.00 - 26.31 hourly.
This role is eligible for a transportation allowance.
Do you meet these requirements
- Hold a High School diploma or equivalent experience required.
- Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
- Ability to travel (valid drivers license and acceptable driving record necessary).
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises.
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking standing stooping/kneeling).
In accordance with applicable law we are providing the anticipated rate for this role: $19.00 - 26.31 hourly.
This role is eligible for a transportation allowance.
Company Overview
About our Company - Canon U.S.A. Inc. is a leading provider of consumer business-to-business and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue its parent company Canon Inc. as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity world-class team members and impactful work Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic creativity and a cooperative spirit. We believe in integrity respect empowerment and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards including competitive compensation and benefits.
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names and other marks are trademarks of their respective owners.
Canon U.S.A. Inc. offers a competitive compensation package including medical dental vision 401(k) Savings Plan discretionary profit sharing discretionary success sharing educational assistance recognition programs vacation and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal state and local laws regulations orders and mandates including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings please visit us at
#CUSA
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity world-class team members and impactful work Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic creativity and a cooperative spirit. We believe in integrity respect empowerment and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names and other marks are trademarks of their respective owners.
Canon U.S.A. Inc. offers a competitive compensation package including medical dental vision 401(k) Savings Plan discretionary profit sharing discretionary success sharing educational assistance recognition programs vacation and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal state and local laws regulations orders and mandates including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings please visit us at
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM19 #LI-FL1
Required Experience:
IC
Key Skills
- Athletics
- English
- Fund Management
- ABAP
- Banking & Finance
- Actuary
