Receptionist | Lumino Ponsonby | Full-Time
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
How youll make an impact
As the Receptionist at Lumino Ponsonby youll be the friendly face and calm voice that welcomes our patients and supports our team behind the scenes. While your primary focus will be front-of-house reception this role also involves a variety of administrative tasks that are essential to the smooth professional running of the practice.
Your role will be key in creating a welcoming environment for patients while also ensuring the day-to-day operations run efficiently and accurately.
Your day-to-day responsibilities will include:
- Greeting patients in person and over the phone with a warm and professional approach
- Managing appointment bookings confirmations and follow-ups
- Handling patient enquiries via phone and email
- Processing payments and managing invoicing and banking tasks
- Maintaining accurate patient records and completing general admin duties
- Liaising with external organisations for claims funding and patient documentation
- Supporting the clinical team to deliver seamless high-quality care
Qualifications :
Your experience and approach
Youll bring strong customer service skills attention to detail and a team-focused attitude. Experience in a receptionist role is essential and a background in healthcare or dental is highly desirable. Youll be someone who thrives in a busy environment is comfortable multitasking and brings a calm friendly presence to the front desk.
Were looking for someone with:
- Proven receptionist experience (healthcare or dental industry preferred)
- Strong administrative and organisational skills
- Excellent communication and interpersonal skills
- Confidence using computer systems and managing scheduling software
- A proactive professional and positive attitude
- The ability to work independently and as part of a collaborative team
Additional Information :
Hours of Work :
Monday Wednesday Thursday Friday: 7:30am 5:00pm
Tuesday: 7:30am 7:00pm
Saturday (on rotation): 7:30am 5:00pm
Applying with Us Heres What to Expect!
We know your time is valuable so weve made the first step quick and easy. Once you apply youll receive an automatic email with a few simple questions. Its a relaxed chatno pressure! Answer at your convenience and as soon as we receive your responses well be in touch to keep the process moving quickly.
Check your inboxwere excited to connect with you!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Abinitio
- Administration And Accounting
- Android
- Bid Management
- Inventory Management
- Embedded C
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