Site Reliability Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you passionate about transforming and optimizing complex infrastructures Do you thrive on solving challenging technical problems and ensuring high availability security and performance in cloud environments
At KUBRA were seeking an enthusiastic and skilled Site Reliability Engineer to join our dynamic team. Youll work with cutting-edge technologies like Kubernetes AWS Terraform and CI/CD tools to build and maintain robust scalable and secure systems.
If youre someone who loves to innovate excels in a collaborative environment and is dedicated to achieving excellence this is the perfect opportunity for you to make a significant impact.
This is hybrid opportunity in Tempe AZ.
How Youll Contribute
- Ensure that infrastructure and applications have high-quality Service Level Agreements (SLA) and Service Level Objectives (SLO) that are measured and adhered to.
- Ensure KUBRA maintains well-documented standards and best practices to ensure existing and new services are built for high availability and security.
- Ensure appropriate automation and observability exists to achieve low and continuously improving mean time to recovery (MTTR) for service-impacting incidents.
- Ensure that any incidents are thoroughly investigated and documented appropriately along with the corresponding problem records with corrective actions.
- Participate in the Architectural Review Process for new and existing services being built for the KUBRA HQ platform ensuring compliance with standards and best practices for high availability observability security and cost efficiency.
- Work closely with Development Infrastructure and Operations teams to lead the root cause analysis related to any major incidents leading senior stakeholder communication driving problem-solving and debugging with best practice techniques.
- Design and conduct fault injection experiments to identify potential weak points in high-availability architecture and work with Platform Engineering and Software Engineering teams to remediate any findings.
- Perform periodic audits of applications and infrastructure to ensure compliance with standards and identify necessary remediation.
Strengths That Shine in This Role
- Capable of analyzing intricate technical challenges and devising effective solutions.
- Meticulous and attentive to details to ensure compliance with high availability and security standards.
- Skilled in collaborative environments fostering strong interpersonal relationships with team members.
- Adaptable and quick to embrace new technologies and environments.
- Proactive in identifying and resolving issues before they become problematic.
- Effective in explaining complex technical issues to both technical and non-technical audiences.
- Committed to delivering top-quality work consistently.
- Resilient under pressure and capable of excelling in a fast-paced setting.
Skills That Matter in This Role
- Bachelors degree in computer science Engineering Information Technology or equivalent experience.
- AWS Certifications (Solutions Architect SysOps Administrator DevOps Engineer) are desirable.
- Kubernetes Certifications (CKA CKS CKAD KCNA) are desirable.
- Experience with a systems programming language such as Go or Python and shell scripting.
- Proficient with Terraform and infrastructure as code principles.
- Demonstrated proficiency in public cloud environments particularly AWS.
- Hands-on experience with Kubernetes management within AWS EKS.
- Experience with CI/CD automation tools such as CircleCI and ArgoCD.
- Experience with monitoring and logging in cloud environments using tools like Prometheus Grafana Open Telemetry CloudWatch Honeycomb etc.
- In-depth understanding of containerization microservice architecture and related technologies.
- Strong communication skills and ability to facilitate effective technical problem-solving.
Why Youll Love Working Here
- Thrive in an award-winning innovation-driven culture that champions growth embraces diversity and fosters inclusion for all. See our awards
- Earn competitive pay with annual performance-based bonuses that recognize your impact
- Invest in your future with our 401(k) plan featuring company matching
- Stay healthy with comprehensive medical dental and vision coverage plus HSA and FSA options
- Recharge with paid vacation and sick days and a paid day off for your birthday
- Make an impact with two paid volunteer days to give back to your community
- Advance your skills with free access to LinkedIn Learning and our education reimbursement program
- Prioritize your mental health with a free premium Headspace membership
- Stay active with our on-site fitness center
- Refuel at fully stocked refreshment stations with complimentary drinks and snacks
- Enjoy exclusive perks with access to Tickets at Work discounts and memberships
KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however only candidates under consideration will be contacted.
#STACK2024
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While we value the skills and experiences listed in our job requirements we also recognize that talent comes in many forms and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment apply now!
KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility insurance and government entities across North America. KUBRA offers billing and payments mapping mobile apps proactive communications and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.
Our office is small enough to allow creative individuals to flourish yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive focused and self-motivated. We offer a casual work environment competitive compensation and a stellar benefits program.
KUBRA does not typically provide immigration-related assistance including employment-based work visa (e.g. H-1B) sponsorship work permit applications and extensions permanent residence (green card) sponsorship LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
We provide customer experience solutions to help companies engage with their customers through multiple channels. Discover our suite of services today.
