Patient Care Assistant Operating Room, Weekends

POSITION SUMMARY

Under the immediate direction of clinical professionals performs a variety of patient care clerical and environmental support duties in a treatment setting.

Principal Duties:

1.   Performs general housekeeping duties in a treatment area:

a.   Maintains par levels of supplies to include sterile and linen supplies.. b.   Maintains cleanliness of scrub sink area.

c.   Cleans and disinfects surgical suite and equipment. d.   Removes sealed bags of trash and linen

e.   Transports used linen instruments and other items to the decontamination area of CSP.

f.    Damp dusts all flat surfaces and overhead lights with hospital approved germicide on disposable wipes.

g.   Removes and replaces anesthesia disposable suction containers

2.   Transports Patients:

a.    Transports patient to and from the operating room.

b.   Prepares clean stretcher for patient transport and obtains additional equipment (patient monitor) as needed.

c.   Verifies patient identity.

d.   Provides comfort measures as appropriate (warm blankets pillow positioning).

e.   Transports deceased patients to morgue.

f.   Assists in moving and positioning patients as directed within the Operating room.

3.   Transports/moves other items to and from the operating room such as blood products pathology/mammogram specimens lab specimens pharmacy requisitions X-ray films etc.

4.   Performs nursing assistant duties including pre-operative surgical shave preps age - specific patient care related to physiological and psychological presentations infection prevention skin integrity maintenance injury prevention etc.

5.   Assists with Case Cart completion OR room preparation sterile item inspection and delivery.

6.   Operates maintains and troubleshoots Steris machine as needed.

7.   Assists OR equipment technician with maintenance of equipment room.

8.   Monitors temperature of medication refrigerator.

9.   Performs clerical and administrative support duties such as answering telephone and communicating information to appropriate staff.

a.   Updates schedule board and sends for patients per department policy or physician request.

b.   Documents the master schedule daily information.

c.   Performs surgical case scheduling (posting).

d.   Verifies completeness and accuracy of the surgical packet. e.   Types various documents or in data entry.

f.   Maintains forms surgical packets specimen logbooks and office supplies. Processes/mails implant tracking forms and logs.

h.   Completes departmental copying on a routine basis.

10. Performs related work as assigned.

Customer Service:

1.   Greets customers in courteous friendly respectful and professional manner at all times including maintaining eye contact when appropriate.

2.   Follows communication protocols to both internal and external customers including introducing him/herself with job title and experience asking open ended questions such as How may I be of help to you using the customers name as soon as it is learned.

3.   Responds promptly and appropriately to customer questions/concerns/complaints and attempts immediate resolution.

4.   Keeps customers information confidential including public places such as elevators or the cafeteria.

5.   Provides assistance and offers help immediately including finding someone else to meet the request if unable to do so him/herself. Introduce other staff to customers when a hand-off occurs and explain that the person will provide excellent service.

6.   Demonstrates commitment to excellent service recovery when a customers expectations have not been met.

Commitment to Co-Workers:

1.   Offers assistance to colleagues and other departments when needed.

2.   Takes responsibility for solving problems regardless of origin; completes assignments and respects deadlines.

3.   Resolves conflict directly with colleagues and seeks assistance from others if the issue cannot be resolved. Refrains from criticism in public.

4.   Mindful and respectful of others time and schedules. Attends meetings on time and communicates any absences.

5.   Provides co-workers with a status report for continuity of workflow when planning to be out of the office off the unit or away from the department

Communication Etiquette:

1.   Respectful courteous and professional in all forms of communication and follows facilitys service communication protocol in all interactions.

2.   Refrains from use of personal cell phone in patient care areas and keeps usage to a minimum at all other times while on duty.

3.   Does not text or use e-mail during meetings (except for exigent or emergency situations).

4.   Limits use of business cell phone during meetings (remain on vibrate and/or calls go to voicemail).

5.   Makes every effort to answer telephone calls within three rings introducing him/herself department and title (if appropriate).  Asks permission before placing the caller on hold or using the speakerphone.  If caller is transferred gives the caller the extension number of the person he or she is being transferred to.  Offers further assistance to the caller upon completing the conversation.

6.   Maintains an appropriate voicemail message and when away from the office has an out-of-office email message that is brief current and includes name and department and offers the caller options if possible.

7.   Returns email and voicemail messages promptly but no later than within one business day (24 hours).

8.   Always mindful of voice and language in public.

Self Management:

1.   Reports to work appropriately groomed and in compliance with the Hospitals dress code.  Wears identification badge at all times at chest level and facing outwards so identification is clearly visible.

2.   Complete all assignments within deadlines or negotiates alternative actions and time frames in order to achieve desired outcomes.

3.   Completes mandatory annual education and competency requirements.

4.   Follows UMCAP safety infection control and employee health standards.

5.   Demonstrates responsibility for personal growth development and professional knowledge and competency.

6.   Adhere to all UMCAP and department policies and procedures including Code of Conduct and professional behavior standards.  Does not exceed Hospital guidelines in reference to attendance punctuality and use of sick and unplanned absences.  Provides notification of absences lateness and vacation requests according to department guidelines.  Respects length of time for lunch and break times.

7.   Reviews signs and adheres to UMCAP and/or departmental confidentiality statement.

Qualifications :

Education/Knowledge 

Attained Level: Entry

Completed Course Work/Program: High School equivalency

Applicable Experience

Experience (years): Required:  6 months in a patient care setting preferably in a hospital  Preferred: 1 year

Technical/Clinical Skills

Microsoft Office Suite Skill Level 

Word: Basic      

Basic knowledge and working experience with Medical Terminology

Communication Skills & Abilities

Select highest applicable level:  To exchange factual information.

Preferred

Problem Solving/Analytical Skills & Abilities  

Entry level service

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Compensation:
Pay Range: $16.24-$26.77
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide

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Remote Work :

No

Employment Type :

Part-time