Technology Platform Director, Patient Solutions

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

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Johnson and Johnson is recruiting for a Technology Platform Director Patient Solutions. This positions primary location will be Titusville NJ with occasional domestic travel primarily in the NJ PA area.

At J&J Innovative Medicine what matters most is helping people live full and healthy lives. We focus on treating curing and preventing some of the most devastating diseases of our time. And we pursue the most promising science wherever it might be found. Our J&J Innovative Medicine Technology promise is to create a future where disease is a thing of the past by unlocking the power of people technology and insights. Do you want to be part of this mission This critical leadership role is driving us to achieve this promise!

Every patients healthcare experience is unique and shaped by personal experiences and beliefs the presence or absence of support networks provider and payer dynamics and socioeconomic factors. For many patients and their caregivers the decision to start or stop treatment is overwhelming. J& Innovative Medicine recognizes this and is passionate about experiences that are personalized helpful and hopeful. We believe technology is key to supporting patients throughout their journeys and this role is pivotal to shaping those experiences!

This Technology Platform Director will lead the strategic vision development and optimization of J&Js patient engagement platforms including Salesforce Health & Life Sciences Cloud and other patient technologies. This leader will be responsible for managing the current platform while building the next-generation solution with a sharp focus on data strategy AI enablement and enterprise-grade security.

As a strong digital leader this Director will anticipate industry trends respond to evolving customer demands and foster a culture of experimentation to unlock high-value opportunities. This role will actively engage functional leaders across the organization to position Patient Solutions as a strategic differentiator and a catalyst for digital transformation.

Responsibilities:

• Own the Patient Engagement platform strategy and roadmap aligned to business priorities for patient engagement technology solutions.
• Lead modernization efforts with AI data architecture and compliance (HIPAA).
• Foster innovation through experimentation and strategic partnerships.
• Partner across technology and business functions to simplify platform capabilities in alignment with business and enterprise goals.
• Drive adoption and measure impact through defined platform objectives and key results

Qualifications

A BS/BA degree is required.

• 10 years in Life Sciences is required.
• 5 years in CRM/platform leadership is required.
• Proven success in leading large-scale digital platforms and cross-functional teams is required.
• Experience with or similar enterprise SAAS CRM platforms is required.
• Hands-on working knowledge of Agile development and Product Management methodologies are required
• Experience with Patient Support Services and/or Hub Service Management is preferred.
• Experience navigating multiple simultaneous priorities and operate with poise and integrity in a high-profile and fast evolving environment is required.
• Demonstrable experience leading diverse global teams for program/project implementation deployment and product management is required.
• Strong decision-making consulting & executive level business communication and presentation skills is required.
• Collaborative spirit that leads and influences teams and partners to experiment with technology and establish shared platforms to drive business results is required.
• Experience with leading technology products supporting SPI/PHI data and understanding HIPAA regulations and requirements is preferred.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law.

We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please email the Employee Health Support Center () or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :

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Director