Commercial CX Analytics Intern Summer 2026

Madison, OH - USA

Monthly Salary: $ 35000 - 56000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Help us change lives

At Exact Sciences were helpingchange how the world prevents detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career an inclusive culture and robust benefits to support your life while youre working to help others.

Position Overview

ThisCommercial Customer Experience (CX) Analytics Internposition will support the commercial analytics team focusing on customer experience effectiveness. The intern will design and evaluate A/B tests report on customer experience initiatives and visualize results. In addition to the stated duties this position will also assist in developing reports and Tableau dashboards to track performance and progress toward goals.

Join us in Madison WI for a full-time 12-week internship during summer 2026! The program is expected to begin in late May or early June. Qualified candidates may be eligible for a relocation stipend.

Essential Duties

Include but are not limited to the following:

Query and analyze data to provideinsights into customer experience performance preparing regular reports and presentations summarizing findings.
Support the development and enhancement ofTableau dashboardsfor optimal user experience. Ensure customer experience teams can easily access and interpret performance metrics.
Design and evaluate customer experience A/B tests to improve operational metrics and customer satisfaction
Identifygrowth opportunitiesby assessing customer experience team performance against key benchmarks and recommending areas for improvement.
Collaborate with cross-functional teams including CX and commercial analytics to provide actionable insights and recommendations.
Apply strong analytical and problem-solving skillsto interpret data and generate insights for improvement.
Display effective communication skillsto convey analysis results and recommendations to the customer experience and analytics teams.
Display unwavering attention to detailto ensure accuracy in data analysis and reporting.
Support the development of user guides and documentation for dashboards to assist in user inquiries and dashboard troubleshooting.
Exercise the ability to work independentlyand as part of a team in a dynamic environment showing flexibility and initiative.
Uphold company mission and values through accountability innovation integrity quality and teamwork.
Support and comply with the companys Quality Management System policies and procedures.
Maintain regular and reliable attendance.
Ability to act with an inclusion mindset and model these behaviors for the organization.
Ability to work designated schedule.
Ability to work nights and/or weekends as needed.
Ability to work overtime as needed.
Ability to work on a mobile device tablet or in front of a computer screen and/or perform typing for approximately 80% of a typical working day.
Ability to work on a computer and phone simultaneously.
Ability to use a telephone through a headset.

Minimum Qualifications

Bachelors Degreein a relevant field such as Marketing Data Science Analytics Business or a related field.
Currently enrolled in a Masters Degreeprogram preferably in Analytics Data Science Business or an MBA program with a focus on marketing or sales.
Prior internship or project experiencein data analysis is preferred but not .
Proficiency in SQLfor querying and analyzing data.
Experience with Python programmingfor data analysis and modeling.
Familiarity with Tableauor other data visualization tools.
Stronganalytical and problem-solving skills.
Ability towork independentlyand in a team with strong collaboration and communication skills.
Proficiency in Microsoft Office programs includingExcel(for data analysis pivot tables and reporting)PowerPoint(for creating presentations)Word(for documentation) andOutlook(for communication and calendar management).
Demonstrated ability to perform the essential duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.

Preferred Qualifications

Experience withTableaufor visualizing performance data.
Previousinternship or project experiencein sales analytics marketing or commercial operations.
Experience or coursework inpredictive modelingoradvanced analyticsfor customer experience data.
Understanding ofSQLandPythonfor data querying and analysis.

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Salary Range:

$35000.00 - $56000.00

The annual base salary shown is for this position located in US - WI - Madison on a full-time basis.

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation holidays volunteering and personal time) paid leave for parents and caregivers a retirement savings plan wellness support and health benefits including medical prescription drug dental and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation please contact us here.

Not ready to apply Join our Talent Community to stay updated on the latest news and opportunities at Exact Sciences.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability protected veteran status and any other status protected by applicable local state or federal law.

To view the Right to Work E-Verify Employer and Pay Transparency notices and Federal Federal Contractor and State employment law posters visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.

Required Experience:

Intern

Help us change livesAt Exact Sciences were helpingchange how the world prevents detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career an inclusive culture and robust...