Medical Assistant Supervisor
Share
Job Location:
Seattle, OR - USA
Monthly Salary:
$ 36 - 55
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Fred Hutchinson Cancer Center is an independent nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.
With a track record of global leadership in bone marrow transplantation HIV/AIDS prevention immunotherapy and COVID-19 vaccines Fred Hutch has earned a reputation as one of the worlds leading cancer infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology infusion radiation proton therapy and related services and network affiliations with hospitals in five states. Together our fully integrated research and clinical care teams seek to discover new cures to the worlds deadliest diseases and make life beyond cancer a reality.
At Fred Hutch we value collaboration compassion determination excellence innovation integrity and respect. Our mission is directly tied to the humanity dignity and inherent value of each employee patient community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving Medical Assistant is responsible for the flow of patients for their assigned areas (as applicable) each day. They perform duties and procedure as describes by the Primary Responsibilities section.
The Medical Assistant Supervisor in collaboration with the Medical Assistant Manager and/or Clinical Manager is responsible for the coordination and direct supervision of assigned Medical Assistant/Surgical Techs and Nursing Assistants. Incumbents support day-to-day clinic operations to ensure safe quality patient care.
This position is a 1.0 FTE (full time) onsite position working at our South Lake Union location.
Responsibilities
- Hires orients supervises trains and conducts competency assessments for assigned staff.
- Responsible for evaluating performance and recommending promotion pay changes as well as imposing disciplinary actions or termination.
- Manages scheduling time-off requests and timecards for team.
- Develops and maintains communications with providers and Nursing staff regarding room assignments patient flow preparation for clinic staffing and procedures.
- Acts as a role model for all Medical/Nursing Assistants and represents their interest in clinic planning budgeting and projects.
- Effectively intervenes with a patient in crisis problem solves and conducts de-escalation and service recovery.
- Designs conducts analyzes and takes appropriate action on internal quality assurance audits.
- Holds Medical/Nursing Assistants accountable for their work and sets performance expectations and standards.
- May fill in to provide routine care or provide coverage for other Medical Assistant Supervisors as needed.
Qualifications
Required:
- Education that enables obtainment of Medical Assistant Certification in the State of Washington
- Minimum of 2 years as a Medical Assistant preferably in an ambulatory oncology clinic or the equivalent 1 year in lead or similar role of progressive responsibility
Currently a Certified Medical Assistant in the State of Washington and must be familiar with the States conduct and standards of practice
Current Surgical Technologist Registration in the State of Washington within 30 days of hire as applicable depending on location
Current BLS AHA Health Provider Card (or equivalent course such as by the American Red Cross) and renewal required every two years
- Participate in process improvement initiatives
- Ability to appropriately respond to emergencies or disasters per clinic protocol
- Proficient in email and word processing systems
- Experience with Electronic Medical Records
- Ability to work in a fast paced complex healthcare environment
- Ability to multi-task prioritize and problem solve
- Strong interpersonal and customer service skills
- Ability to communicate (verbally and in writing) in a clear and concise manner
- Ability to solve complex problems
- Demonstrates initiative as evidenced by advancing technical skills sharing knowledge with others and taking on more responsibility
- Demonstrated career progression for betterment of self and/or the clinic
- Ability to provide constructive and effective feedback on performance to staff
- Demonstrates the ability to conduct discussions of a sensitive nature with staff
Preferred:
- Prior supervisory or leadership experience
The hourly pay range for this position is from $36.85 to $55.26 and pay offered will be based on experience and qualifications.
This position is not eligible for H-1B sponsorship at this time.
This position is a 1.0 FTE (full time) onsite position working at our South Lake Union location.
Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health well-being and financial security. Benefits include medical/vision dental flexible spending accounts life disability retirement family life support employee assistance program onsite health clinic tuition reimbursement paid vacation (12-22 days per year) paid sick leave (12-25 days per year) paid holidays (13 days per year) paid parental leave (up to 4 weeks).
Additional Information
Required Experience:
Manager
Key Skills
- EMR Systems
- Clinical Laboratory Experience
- Athenahealth
- Algebra
- eClinicalWorks
- Primary Care Experience
- Phlebotomy
- Medical office experience
- Vital Signs Experience
- Experience Administering Injections
- Medical Terminology
- Medication Administration
