Workplace Solutions Implementations Associate
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Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join our Workplace Solutions Implementation team as a Client Onboarding Specialist where you will serve as a primary point of contact for new clients guiding them through each step of the onboarding process to ensure a seamless transition to our this role you will collaborate with diverse stakeholders to deliver high-quality client implementations in a dynamic and innovative environment. As part of a leading global financial institution you will have the opportunity to make a meaningful impact while advancing your career and professional development. Success in this position relies on your strong communication project management and organizational skills.
Job Responsibilities
- Guide New Clients Through the Onboarding Process:
Serve as the primary contact for clients ensuring a smooth and efficient transition to the companys products or services. - Coordinate Across Internal Teams:
Collaborate across departments to deliver a seamless onboarding experience based on client project requirements. - Manage Documentation and Data Collection:
Collect review and process all necessary client documentation and data ensuring accuracy and compliance with internal and regulatory requirements. - Resolve Client Issues and Provide Solutions:
Address client questions and challenges promptly using problem-solving skills to deliver effective solutions and maintain client satisfaction. - Maintain and Improve Onboarding Processes:
Continuously evaluate and enhance onboarding procedures identifying opportunities for greater efficiency and improved client experience.
Required Qualifications Capabilities and Skills
- Excellent Communication Skills:
Ability to clearly and professionally interact with clients and internal teams both verbally and in writing. - Organizational Skills:
Strong attention to detail and ability to manage multiple onboarding projects and tasks simultaneously. - Critical Thinking and Problem Solving:
Aptitude for analyzing situations identifying issues and developing effective solutions quickly. - Project Management:
Capability to coordinate timelines resources and stakeholders to ensure successful client onboarding. - Customer Service Orientation:
Commitment to delivering a positive client experience and building strong relationships. - Adaptability and Desire to Learn:
Willingness to embrace new challenges learn new systems and adjust to evolving client needs and business processes. - Excellent Computer Proficiency:
Advanced knowledge of Microsoft Excel and Word with the ability to efficiently manage and analyze data. - Proactive Approach:
Takes initiative to anticipate client needs and address potential issues before they arise. - Ability to Prioritize and Meet Tight Deadlines:
Skilled at managing multiple tasks and projects ensuring timely completion in a fast-paced environment.
Preferred Qualifications Capabilities and Skills
- Bachelors degree in Business/Finance or equivalent experience preferred.
- Experience in Equity Compensation Fintech or similar industry desirable but not required.
Required Experience:
IC
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
