Commercial Banking Client Relationship Associate Denver, CO

At Vectra Bank the Rocky Mountain region is a part of who we are and we understand why families and businesses choose to live grow and play here. Consistently recognized as a Top Workplace byThe Denver Post we offer our customers and employees the best of both worlds: broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra we think creatively of shaping custom financial solutions for those raising a family or creating the next great local business. We are as passionate about business as we are about success.

At Vectra were committed to making our company a great place to work and grow your career. We seek dedicated employees whose diversity talent drive and innovative ideas add value to our customers our colleagues and to our communities. At Vectra we actively listen to our employees and our customers initiate contact provide solutions and proactively focus on building relationships not increasing transactions. We do this by offering technology and resources typically only found within larger banks and combining those resources with an exceptional level of service more commonly associated with community banks and smaller financial institutions. We personify this difference through our tagline:Big Enough to Count / Small Enough to Care.

With benefits starting on day one over 11 bank holidays and a company committed to career growth and advancement Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank the possibilities are endless come for a job stay for a career.

We are looking for aClient Relations Associate in Denver CO to support our Commercial Banking team.

Essential Functions:

• This role contributes to the overall culture and strategy of the business line through aiding a team of Relationship Managers in providing a variety of depository-related services to new and existing clients.

• Facilitates the onboarding and opening of new deposit account relationships to the bank

• SME on all commercial deposit-related matters including 1031 escrow DACA public funds etc.

• Able to make recommendations and contribute to decisions regarding product pricing and profitability.

• Effectively handles frequent contact with internal and external partners and inter-organizational managers on non-routine sensitive and/or high-level matters

• Proficiently handles projects that are complex in nature which may require the frequent use of independent judgment within broadly defined policies and practices

• Collect pertinent business and financial documentation from the commercial client as needed for onboarding and ongoing servicing.

• Main point of contact for our commercial clients. Provides ongoing support regarding all aspects of the clients life cycle.

• Coordinate with relevant control partners (Legal Compliance etc.) to ensure all work conforms with published policy and procedure.

• Collaborate closely with other lines of business i.e. Treasury Management Specialized Operations finding suitable solutions to meet the needs of our commercial clients.

• Actively works to clear pertinent exceptions in a timely manner.

Qualifications:

• Requires High School diploma or equivalent and some years of in banking loans loan portfolios deposits account servicing or other directly related experience or other directly related experience. A combination of education and experience may meet job requirements.

• Advances knowledge of commercial bank deposit operations processes principles and regulations

• Strong critical thinking skills; able to identify and leverage resources for the purposes of providing resolution to complex requests.

• Able to multi-task while supporting various priorities; ability to re-prioritize frequently to meet changing deadlines

• Good interpersonal customer service and communications skills both verbal and written.

• Ability to respond to inquiries in a timely manner.

• Ability to process audit and review client information.

• Strong problem resolution skills.

• Ability to create and pull reports.

• Working knowledge of PCs and the Microsoft Office Suite

  Salary Range (based on job experience): $31.25 - $35.00 an hour

Benefits:

• Medical Dental and Vision Insurance START DAY ONE!

• Life and Disability Insurance Paid Paternal Leave and Adoption Assistance

• Health Savings (HSA) Flexible Spending (FSA) and dependent care accounts

• Paid Training Paid Time Off (PTO) and 11 Paid Federal Holidays

• 401(k) plan with company match Profit Sharing competitive compensation in line with work experience

• Mental health benefits including coaching and therapy sessions

• Tuition Reimbursement for qualifying employees

• Employee Ambassador preferred banking products