IT Infrastructure Manager

The purpose of this position is to provide team leadership for the operations maintenance availability and sustainability of hosting platforms networks storage disaster recovery plans and systems hosted business applications and other critical IT infrastructure.

ESSENTIAL JOB FUNCTIONS:

• Maintain a long-range plan for the constant improvement and modernization of enterprise infrastructure to include upgrades migrations availability/disaster recovery and new technology adoption.
• Ensure that all IT Policies that govern IT Infrastructure and Operations are met.
• Lead the segment infrastructure staff in the monitoring operation and maintenance of hosting platforms and other IT environment infrastructure.
• Implement new technologies and methods to increase the effectiveness of users
• Manage and provide career development support to the system administration and operations staff of 8-12 IT professionals
• Collaborate with other team leaders to maintain a high-integrity IT environment across the division enterprise
• Provide senior level support for incident and problem escalation and resolution
• Establish and manage a portfolio of IT projects of varying sizes
• Serve as the principal IT Infrastructure liaison to the corporate enterprise IT organization
• Provide technical expertise and guidance in support of IT policy and SOX compliance IT asset management O/S and other infrastructure license management vendor management and change management
• Participate in change/release management team leadership project management and other ITSM-related business rhythms
• Identify and help exploit improvement opportunities

REQUIREMENTS:

• Bachelors degree in computer science or related field of study is preferred.
• 8 years in supporting IT infrastructure components and systems: servers storage networks operating systems cloud services virtual servers.
• 1-4 years leading an IT operations team
• Demonstrable expertise in identifying and resolving complex IT infrastructure and operations issues
• Excellent working knowledge of installing configuring and maintaining a Microsoft environment (Active Directory Windows Server Office 365 MSSQL etc.)
• Good working knowledge of VMware technologies for multiple datacenters
• Good understanding of other third-party applications for Microsoft and VMware environments
• Good working knowledge of TCP/IP networking protocols and applications (SNMP SMTP DNS DHCP etc.).
• 1-4 years leading an IT operations team

SPECIAL SKILLS AND PHYSICAL REQUIREMENTS:

• Must have exceptional communication and people skills
• Teamwork oriented
• Must be able to effectively collaborate as a principal member of a multidisciplinary IT leadership team
• Ability to multi-task in a fast-paced environment
• Ability to achieve near 100% network and network server uptime in a 7 x 24 environment
• Ability to perform all assigned duties maintain presence and participation in business rhythms supervise staff and meet business requirements regardless of work performance location
• Travel required: up to 10%

Wyman Gordon is committed to hiring promoting and transferring employees without regard to race religion color national origin (where a person was born) sex age ancestry (ethnic heritage) citizenship veteran status marital status sexual orientation disability or any other reason prohibited by law. Decisions as to hiring promoting or transferring employees should be based solely upon job-related qualifications.
As an equal opportunity employer Wyman Gordon is committed to a diverse order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants that require accommodation in the job application process may contact for assistance.