We are seeking a highly experienced Payment Operations Specialist to join our team and ensure the seamless execution monitoring and improvement of domestic and international payment processes. The ideal candidate brings strong operational expertise a deep understanding of compliance and risk and a proactive mindset geared toward continuous improvement.
Key Responsibilities
1. Operational Execution
- Ensure the accurate and timely processing of domestic and international payments.
- Investigate and resolve payment discrepancies incomplete instructions and suspense items.
- Monitor and prioritize operational emails related to daily activities.
- Adhere strictly to internal procedures and processing deadlines.
2. Monitoring & Reporting
- Produce regular (weekly/monthly) reports on project progress and operational incidents.
- Actively contribute to team meetings and promote effective communication within the team.
3. Project Management & Continuous Improvement
- Support the implementation of new tools and the evolution of existing processes.
- Identify opportunities for automation process optimization and risk mitigation.
- Collaborate closely with IT Finance Compliance and Internal Control teams.
4. Risk & Compliance Management
- Identify and assess operational risks related to payment flows.
- Implement or strengthen first-level controls to ensure secure transaction processing.
- Contribute to ensuring compliance with regulatory and internal policy requirements.
5. Team Support & Knowledge Sharing
- Provide training and guidance to team members as needed.
- Act as the operational point of contact in the managers absence or on designated topics.
- Ensure the proper execution of administrative follow-ups including reconciliations dispute handling and case tracking
Qualifications :
- Minimum 5 years of experience in payment operations ideally in a banking or financial institutional environment.
- Strong expertise in various payment schemes (e.g. SWIFT SEPA PACS).
- Solid knowledge of compliance operational risk and service quality standards.
- Highly organized with a strong sense of ownership analytical thinking and problem-solving skills.
- Excellent interpersonal and communication skills.
- Fluent in English basic level in French; German is a plus.
Additional Information :
SQ1
Remote Work :
No
Employment Type :
Full-time