Product Owner (E-commerce)
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Job Location:
Cluj-Napoca - Romania
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As Product Owner your mission is to shape a seamless and reliable customer experience from checkout to after-sales in B2B automotive webshops and apps. The team owns the core transaction flow including offer management cart checkout customer account and after-sales services like returns and warranty.
You are a strategic thinker and a hands-on executor driven by customer needs data insights and a clear sense of value delivery. You translate complex requirements into smart scalable solutions and lead a cross-functional development team in close collaboration with business stakeholders across Europe.
Own the end-to-end product experience for all transactional and account-related processes from cart to order confirmation through to customer account management and after-sales operations;
Coordinate backend systems and cross-team interfaces needed to bring your user stories;
Manage the Offer Module enabling customer-specific deals and offers;
Act as the key contact for international business stakeholders regarding all features and initiatives in your domain;
Prioritise and manage the product backlog in close alignment with business goals and customer needs;
Collaborate with designers developers QA engineers architects and project managers to deliver value in every sprint;
Work closely with offshore teams demonstrating strong intercultural communication skills and the ability to lead in a distributed team setup;
Leverage a data-driven approach to define track and improve KPIs such as conversion rate order success rate and feature adoption;
Ensure stable operation and ongoing improvement of your product area including coordination with support teams and service providers;
Drive agile ways of working and a continuous delivery culture within your team;
Qualifications :
Minimum of 2 to 4 years of experience as a product owner of a web product with a very good understanding and proven track record of E-commerce applications;
Knowledge of online industry trends and very interested in learning and becoming an expert in product management for search and product discovery ;
Strong technical background and programming experience are benefits;
Willingness to travel once in a while to visit customers and our development team;
You have passion for digital products services and problem-solving skills;
You studied Information science or business sciences;
You have a high understanding of technology and data (Google Analytics);
You drive to provide our customers with optimal value;
Youre a professional who always focuses on their customer and balances its action between growth and efficiency;
You have a highly structured way to manage work and deliver the promised quality on time;
You have empathy and excellent communication skills to provide information geared at the target group and to manage stakeholders;
You are assertive in managing a complex project and achieving challenging goals on time and within budget;
You have excellent communication skills in spoken and written English;
Additional Information :
If this role caught your attention were looking forward to discussing more about it!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
About Company
Our client is not just another company – they're a family of forward-thinkers, innovators, and passionate individuals who are dedicated to transforming the automotive aftermarket industry. They're not just building careers - they're forging futures. Explore their world and discover wh ... View more
