Passenger Assistance Clerk 6 Month FTC
Passenger Assistance Clerk 6 Month FTC
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Join Our Team as aPassenger Assistance Clerk
We are looking for enthusiastic and compassionate PassengerAssistance Clerk to join our team at Bolton station! If youre someone wholoves helping people and ensuring a smooth and comfortable travel experiencethis role is perfect for you!
About the Role:
As a Passenger Assistance Clerk you will play a key role inassisting passengers who need help with boarding alighting and travelingthrough our stations. Your role is to ensure that all passengers includingthose with mobility challenges have a safe and positive journey experience.
Key Responsibilities:
Passenger Support
Assistpassengers who need extra help with their journey whether its boardingalighting or traveling through the station
Provideguidance and ensure the safety of passengers especially those withmobility needs or special requirements
Excellent CustomerService
Deliverexceptional customer service always with a friendly and patient approach
Respondto passengers queries and concerns with care and professionalism
Station Awareness
Befamiliar with the layout of the station and surrounding areas to offerclear directions and assistance
Ensurethat station facilities are accessible to all passengers
Problem Solving
Handleany disruptions or challenges quickly calmly and effectively
Workclosely with station staff to resolve any issues as they arise
25242
What Were Looking For:
Great CommunicationSkillsYoullneed to communicate effectively with passengers colleagues and otherstakeholders
Empathy & PatienceApassion for helping others and providing excellent customer service in avariety of situations
Quick ThinkerTheability to stay calm under pressure and solve problems swiftly
FlexibleAvailabilityWillingnessto work shifts including weekends and evenings to ensure that passengersare supported at all times
If youre passionate about delivering top-notch assistanceto passengers and want to make a positive impact wed love to hear from you!Apply today and join our fantastic team!
Required Experience:
Contract
Employment Type
Full Time
