This position is contingent upon award
The Phlebotomist supports high-quality Veteran-centered care by performing specimen collection and processing for a VA Community-Based Outpatient Clinic. Responsibilities include venipuncture and capillary collections specimen handling/processing courier preparation point-of-care testing (as authorized) and accurate documentation in the electronic systems. The role emphasizes patient identification safety infection prevention regulatory compliance and excellent Veteran experience.
- Verify patient identity using two identifiers; obtain informed consent/assent per policy and explain procedures to Veterans in a trauma-informed manner.
- Perform venipuncture and capillary collections for adults including special collections (e.g. timed fasting cold-protected) per requisition.
- Select appropriate tubes/containers; follow order-of-draw to minimize hemolysis and cross-contamination.
- Label specimens at bedside/point of collection with required identifiers; ensure complete legible requisitions and orders.
- Centrifuge aliquot and store specimens under proper conditions (temperature light protection stability) per test requirements.
- Prepare specimens for transport (pack-out) following chain-of-custody biohazard and packaging requirements; coordinate courier pick-up and tracking.
- Perform and document CLIA-waived POCT (e.g. glucose urine dipstick rapid tests) as authorized; run quality controls and maintain logs.
- Maintain phlebotomy carts supplies and equipment; perform daily/periodic maintenance checks and troubleshoot issues; escalate as needed.
- Ensure crash cart awareness and emergency response readiness within scope of role (e.g. calling for assistance obtaining help).
- Adhere to infection prevention and bloodborne pathogen standards (hand hygiene PPE sharps safety exposure response).
- Follow CLIA CAP/Joint Commission VA directives and clinic policies on specimen integrity documentation and retention.
- Participate in quality improvement (e.g. reducing recollects/hemolysis improving turnaround times) and respond to audit/tracer findings.
- Report safety events/near misses and assist with root-cause review; maintain temperature QC and maintenance logs.
- Provide courteous culturally competent service; use de-escalation and service recovery techniques when needed.
- Educate Veterans on collection procedures and pre-test requirements (e.g. fasting hydration medication timing).
- Coordinate with PACT teams providers and external laboratories to ensure timely closed-loop results.
- Accurately document collections orders and results in the VA EHR and/or Laboratory Information System (LIS) per policy.
- Verify and reconcile orders; resolve missing/incorrect data through appropriate communication and documentation channels.
- Protect PHI in all workflows and uphold privacy and information security standards.
- Completes required organizational compliance education including assigned requirements that are client-specified for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.
This list is non-exhaustive and the role holder may be required to undertake additional duties
that are not specifically listed above.
Qualifications :
Required Skills and Knowledge:
- National certification (e.g. ASCP PBT AMT RPT NHA CPT) and prior VA/DoD CBOC OR 2 years reference lab experience within the past three years (preferred).
- Proficiency in venipuncture and capillary techniques specimen handling and basic computer/EHR skills.
- Strong phlebotomy technique with attention to patient comfort specimen integrity and order of draw.
- Knowledge of CLIA requirements specimen stability and biosafety practices; competent with sharps safety and spill response.
- Effective communication customer service and teamwork within a fast-paced clinic environment.
- Organization and time management to prioritize STAT/timed draws and coordinate multiple providers/schedules.
Education Required:
- High school diploma or equivalent required; completion of an accredited phlebotomy training program.
- Current BLS (AHA).
Experience Preferred:
- Experience with CLIA-waived POCT courier pack-out and laboratory quality systems.
- Bilingual skills and experience serving diverse Veteran populations.
Physical Requirements:
- Sitting standing walking climbing bending/stooping kneeling twisting.
- Visual acuity. Minimal hearing loss.
- Push/pull/carry minimum 25 lbs.
Other Special Qualifications:
- Obtain medical clearance and maintain current immunizations.
- Eligibility to work in federal healthcare settings; successful background check/public trust suitability.
- Completion of required trainings.
Additional Information :
Pay range is based on several factors and may vary in addition to a full range of medical financial and/or other benefits. Final salary and offer will be determined by the applicants background experience skills internal equity and alignment with geographical market data.
Benefits Full-time positions are eligible for our comprehensive and competitive benefits package including medical dental vision and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services Inc. complies with all federal state and local minimum wage laws.
International SOS Government Medical Services Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with the applicable federal state and local laws.
Remote Work :
No
Employment Type :
Full-time