Elections Systems Analyst

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Are you a technical professional with a passion for civic projects and a keen eye for detail The City of Edmonton is looking for a talented Elections Systems Analyst to join our team in the Office of the City Clerk. This is a critical role that supports the preparation and delivery of municipal and school board elections by-elections and other important legislative projects. You will play a vital role in ensuring the integrity security and transparency of Edmontons democratic process. This position is a unique opportunity to use your technical skills for the public good working in a dynamic environment with significant legislative and public scrutiny.

What will you do

• Support the building configuration testing and deployment of election and legislative solutions in collaboration with vendors Open City and Technology (OCT) and other key partners
• Perform solution delivery and operational maintenance for election technologies and troubleshoot technical issues
• Work with third-party providers to configure customize and deploy systems that support business processes such as Election Logistics Management Systems (ELMS) Learning Management Systems (LMS) and the permanent electors register
• Develop document and provide end-user training to team members on election applications
• Liaise with various internal support teams including Network Telecom Application Support and Web Support to ensure project requirements are met
• Support the Data Integration Analyst with data extracts and integrations between systems as needed
• Configure and test voting station devices and software and develop test plans and logic and accuracy audit procedures
• Provide front-line technical support to project team members and election workers at voting stations including during evenings and weekends during key project activities
• Work with vendors to troubleshoot diagnose and resolve bug fixes and change requests

• A Degree in Computer Science Computer or Software Engineering or a related discipline with at least 4 years of relevant experience in business software development implementation and support OR
• A Post-secondary diploma in a related discipline with 5 years of relevant experience OR
• A 1-year related certificate with 7 years of relevant experience
• Experience in business process and requirements definition
• Experience with application development configuration customization and testing
• Experience in software support and web site design standards

Assets:

• Experience in technical fields related to elections or other legislative projects (e.g. census or petition projects)
• Experience with Quality Assurance methodologies like Six Sigma or ISO 9001
• Familiarity with election technology systems and hardware requirements
• Strong knowledge of the technical requirements of civic projects
• Ability to troubleshoot and resolve technical issues in a high-pressure time-sensitive environment

Skills required for success:

• Exceptional organizational and technical skills with a keen attention to detail
• Strong verbal and written communication skills including the ability to explain complex technical concepts to non-technical collaborators
• Ability to build and maintain strong working relationships with both internal and external partners
• Strong analytical diagnostic project and research skills
• The ability to work independently with a high degree of autonomy
• Alignment to our Cultural Commitments and Leadership Competencies ( a culture of equity diversity reconciliation and inclusion

Conditions of Employment:

• Hire is dependent on a Criminal Records Check (CRC) that is satisfactory to the City of Edmonton
• Applicants may be tested

Work Environment:

• Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.
• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
• Overtime and evening work may be required especially during peak project periods
• Must be able to work in a high-stress environment with a high volume of work and potential interactions with the public

The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits to 1 permanent full-time position

Hours of Work: 33.75 hours per week

Salary Range: $52.578 - $67.097 (Hourly); $92629.29 - $118208.14 (Annually)

Talent Acquisition Consultant: SM / SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.