Dutch Speaking Customer Service Representative
Dutch Speaking Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Ready to take your career to the next level
You will assist clients primarily through email and chat (95%) addressing inquiries and concerns efficiently. Youll handle account setup verification technical issues and financial queries while providing expert guidance tailored to the sports industry. By building strong relationships through clear and interactive communication youll ensure customer satisfaction and contribute to improving internal processes through feedback enhancing both customer experience and operational efficiency.
Responsibilities:
Provide customer support primarily through email and chat (95%)
Address customer inquiries and concerns efficiently
Deliver prompt solutions for account setup verification sign-in financial matters and technical issues Act as a knowledgeable consultant for customers in the sports industry
Respond swiftly to inquiries complaints and comments via email and chat channels
Build and maintain strong customer relationships through clear and interactive communication
Ensure customer satisfaction by adhering to company policies and delivering exceptional service
Offer feedback and recommendations to improve internal processes and service quality
Compensation and Benefits:
Total Gross Monthly salary 3800 BGN per 12 months
Additional to:
Monthly Transportation allowance of 50 BGN net paid in addition to the base salary Bonus for important life events (marriage or university graduation) is 500 BGN
Medical plan: health and dental care
Life insurance
Introduction training
A permanent presence of coaches who will facilitate your personal and professional development Established a career path to grow within the project
Excellent work environment great colleagues social arrangements and personal development
Working Schedule:
Full-time position (40 hours per week)
Monday to Sunday there are 3 shifts that you can choose:
10:00 -19:00 Late shifts 12:00 - 21:00 or Night only from 17:00 - 2:00 Days Off: Saturday and Sunday
Onsite Working Model in Sofia
Employment Type
Full Time
