Area Manager
Location: Maidstone South East Travel / Full Time / Starting December
We are a well-established community pharmacy group seeking an Area Manager. To Drive performance. Lead people. Deliver excellence.
Are you a results-driven leader who thrives on inspiring teams and making a real impact Were looking for an Area Manager to take ownership of a cluster of around 20 community pharmacies across our Group.
Reporting to the Head of Pharmacy and working closely with senior leaders in Services Professional Standards Retail and HR youll play a key role in shaping performance driving growth and ensuring every branch delivers outstanding patient care.
Youll be passionate about developing and motivating people with a keen eye for opportunity and a strong commercial focus. From delivering KPIs and managing budgets to ensuring safety and compliance youll balance people leadership with operational excellence.
This is a fast-paced hands-on role where no two days are the same. If youre ready to build high-performing teams influence business direction and make a visible difference to both patients and colleagues wed love to hear from you.
What you will be doing:
Operational Responsibilities:
- To regularly visit each pharmacy ideally monthly to drive business performance and lead best practice in operational standards
- Use available data and tools to diagnose analyse and formulate plans to drive profitable growth of RX Services and OTC whilst delivering against budgets
- Provide clarity and purpose to Pharmacy Managers enabling them to deliver business goals
- Communicate in an effective and consistent way ensuring everyone in the branches has clarity focus and accountability
- Build highly capable engaged and diverse teams through performance-led culture
- Deliver excellent standards through ensuring compliance with regulatory professional and NHS expectations
- Develop and maintain a comprehensive understanding of Community Pharmacy and factors influencing the market
- Embed an ethos of excellent customer service throughout the Region
- Ensure appropriate staffing levels and skill mix are maintained within each pharmacy
- Optimise processes within the pharmacy to maximise efficiency
- Support the digital transformation process already well underway in our pharmacies
High Performance Teams
- Effectively coaching Pharmacy Mangers and their teams flexing leadership style as required
- Build highly capable engaged and diverse teams through leading performance-led culture
- Actively ensure engagement with all learning and development opportunities across the Region
- Contribute to the effective working of the wider Operations team by sharing best practise and supporting colleagues
- Utilise appropriate communication and engagement tools to ensure that all pharmacies are up to date on area performance and priorities