Service Solution Specialist, Western U.S.
Service Solution Specialist, Western U.S.
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$ 90100 - 100000
1 Vacancy
Job Description
Innovation that sparks imagination. Continue on to your next challenge with us.
Carestream is a worldwide provider of medical imaging systems and solutions; x-ray imaging systems for non-destructive testing; manufacturing of film and precision contract coating services for a wide range of industrial medical electronic and other applicationsall backed by a global service and support network. Carestreams diagnostic imaging technology systems are at work in 90 percent of hospitals worldwide.
At Carestream we offer a global perspective and a world of opportunities for people who have the desire to make a positive impact. Join our global team of 3000 professionals!
Compensation: $90100 - $100000 per year plus sales incentive compensation
*This range reflects Carestreams good faith estimate to pay fairly as starting wage. Offers will be tailored within the range based on the selected candidates experience industry knowledge technical and communication skills and other factors that may prove relevant during the interview process as well as geographic market differentials for the position.
Position Summary:
The Service Sales Specialist is the primary driver for Service revenue. They execute the Regions services sales strategy orchestrates company resources to achieve sales targets satisfy clients and develop enduring business relationships. Teamwork is essential in a sales team matrix of Inside Sales Service Management Customer Field Engineers Account Executives Clinical Applications Specialists and Business Development. The Specialist supports sales of the entire Carestream services portfolio as the sales expert for an assigned territory the western U.S. Candidates should live within the territory near a major airport.
Position Responsibilities:
Is accountable to achieve Product/Solutions/Service orders and sales target for assigned accounts and/or territory.
Ensure pricing compliance for all product opportunities.
Accurately forecast orders and sales within the applicable sales funnel tools and reports for their products in their assigned territory/accounts.
Create territory/account plans including opportunity development competitive strategies and targets.
Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory and maintain customer contact records in the relevant CRM tools.
Track and communicate market trends to/from the field including competitor data and develop effective counterstrategies.
Maintain up to date detailed knowledge of assigned product/solution/services. Be able to present and discuss the operational clinical and business benefits in terms which are relevant to customers.
Collect and communicate VOC (Voice of the Customer) market technology and service trends to the Marketing team to drive new product development priorities.
Differentiate assigned product offering during the various stages of the sales process effectively using Carestream resources and approved product marketing and product promotion material to actively support the customer through their decision-making process.
Represent the company at relevant conferences and exhibitions to promote product/solution and company.
Identify and create new opportunities and work with account teams (where applicable) to continuously increase prospect funnel.
Drive tender/bid process including the needs qualification vendor selection quotation and closure of their product/solution/service opportunities to meet orders sales and margin targets as well as to maximize customer satisfaction within assigned territory.
Create and maintain opportunities in the applicable sales funnel tool and/ or CRM tools.
Ownership of order and configuration quality to ensure accuracy configuration integrity and that customer requirements are met.
Educates account team members on their product/service/solution strategy and offerings.
Share and follow-up identified leads to other product lines with appropriate sales team(s).
Work directly with local sales teams to negotiate and configure solutions /proposals (including RFPs/Tenders) for key and strategic account opportunities.
Required Skills & Education:
Required Skills and Experience
Minimum of 5 years experience in selling Services or Capital Equipment
A solid understanding of the medical imaging and services markets; including trends technologies products and players.
Demonstrated expertise with MS Office: Word Excel PowerPoint and Outlook
Education
AS or Equivalent BS Preferred
Relevant Experience
Medical Device / Capital equipment sales experience
Service sales experience
Medical device service experience
Service management experience
Skills & Competencies
Demonstrated ability to close net new business excellent negotiating and closing skills with a proven ability to achieve sales goals
Ability to effectively present information and negotiate with all levels of management
Skilled in sales funnel and forecast management
Measurable year over year success in selling and account management.
Ability to manage a large geographic territory with travel and overnight stay as required
40% 50% travel is involved with this role
Desired Skills:
Preferred: Direct experience with services sales in the medical imaging industry.
Work Environment:
Customer sites and home office
Physical Requirements:
40-50% travel is required
Carestream is an Equal Opportunity Employer
Carestream is an equal opportunity organization. We recruit employ train compensate and promote without regard to race religion creed color national origin age gender sexual orientation gender identity marital status disability veteran status or any other basis protected by applicable federal state or local law.
Applying for a job with Carestream
All applicants must complete the on-line application process. Carestream is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process please click accommodations
Requisition ID: 4423
Required Experience:
Unclear Seniority
Employment Type
Part-Time
