Product Associate, Digital Site Experience - Merchandising

We are an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear Torys design philosophy is defined by effortless silhouettes innovative materials eclectic juxtapositions of color and the tension of past and present. The collections include ready-to-wear handbags footwear accessories jewelry home and beauty.

Empowering women is the companys guiding principle expressed through Torys collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009 the Foundation provides women entrepreneurs in the United States with access to capital education and community.

You are seeking a work environment where people are encouraged to dream explore discover and as important laugh together. If youre prepared to work hard create impact and have fun while doing it we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us youre joining a global purpose-led company on an exciting growth journey with an amazing culture and great benefits.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding for high performance.
• Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health create financial security and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. Youll receive a generous employee discount and access to exclusive sample sales.
• We are invested in your professional growth youll have access to free executive coaching on-demand.
• We believe in the importance of giving back and youll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:

A Day in the Life:

The typical day is atypical. You might be:

• Analyzing and documenting current merchandising and product feed workflows to identify inefficiencies and areas for improvement
• Leading ideation requirement gathering and the launch of digital products that enable customers to have a frictionless engaging and mobile optimized digital customer experience
  • Facilitating sprint planning through the delivery cycles
  • Writing epics & user stories concise and detailed business cases detailed feature specifications and thorough acceptance criteria
  • Conducting UAT and working closely with development teams to address feedback and bugs
• Collaborating with cross-functional partners such as Site Experience Creative Marketing and Technology teams to gather review and prioritize requirements
• Partnering with delivery teams to manage the discovery build and launch phases of the product development lifecycle
• Partnering with cross-functional teams to ensure alignment and adoption of process improvements provide training and documentation as needed
• Conducting user research and competitive benchmarking to better understand and optimize the customer journey
• Defining monitoring and assessing product initiatives through clear KPIs independently own KPI reporting and metric analysis to make recommendations or adjust roadmap based on trends

Modernizing existing systems with AI tools as relevant and staying current on industry trends and best-in-class merchandising operations bringing new ideas to the team

To Land This Role:

• Bachelors degree and 2 years of relevant work experience required; eCommerce experience preferred
• Comfortable with agile development and methodologies process mapping and tools like JIRA Confluence Airtable or similar systems; Salesforce Commerce Cloud CommerceTools or similar PIM/PLM experience is a plus
• Fluent in Google Analytics (or similar Analytics system)
• Exceptional multi-tasking and project management skills to work cross-functionally and manage deadlines for multiple deliverables with a bias towards MVP delivery
• Excellent communication skillsable to tailor messaging for diverse audiences
• Strong ability to influence without authority and drive change across teams
• Analytical and proactive with a knack for breaking down complex problems and navigating ambiguity
• Collaborating with offshore development teams is a plus

Why Youll Want to Join Our Team:

How We Work Together

• Adaptable We change before we have to
• Entrepreneurial We own it
• Collaborative Theres no I in Tory
• Client & Brand Focused We put ourselves in Torys shoes
• Live the Values We show up for each other
• Functional Expertise Were constantly learning and growing

#TeamTory Values

We show up with honesty & kindness act with integrity & compassion work with passion & humility and lead with excellence & humor.

Compensation Range

Benefits Information

We offer a generous set of benefits to help you take care of your heath create financial security and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individuals age race creed color religion national origin sex (including pregnancy) or sexual orientation gender expression military status marital status genetic predisposition or carrier status disability or membership in any other protected class under applicable law. Likewise we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require assistance or an accommodation with the hiring process please contact .