A New York landmark since 1901 Bergdorf Goodman represents the global pinnacle of style service and modern luxury. With its rich history of showcasing leading and emerging designers the iconic store at 5th Avenue and 58th Streetthe crossroads of fashionis a singular destination for discerning customers around the world. expands on Bergdorf Goodmans heritage showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group.
DSA Role Overview:
The DSA (Designated Sales Associates) role is responsible for supporting the daily business of a specific brand or category within Bergdorf Goodman. This includes sellingshop merchandising training partnership with merchant team and the brand and overall sales support.
RESPONSIBILITIES:
Contribute 15% of the brands total business committing to drive the business with both personal sales and out of home base partnerships throughout the store
Accompany buyer to showroom appointments and assist in assortment planning
Timely reporting of vendor specific monthly sales figures to designated brand representative and Selling Managers
Intensified participation in the planning and execution of trunk shows and/or special events with strategic partnership with both online and store leadership
Coordinating special orders and reserves with buyer brand and sales associates
Drive your business by developing partnerships with Personal Shoppers and other store associates to promote out of home base selling
Leverage opportunities to regularly host and/or facilitate product knowledge trainings for store associates
Provide customer feedback to buyer and brand on a consistent basis
Remain committed for a minimum of 1 year to the DSA role to demonstrate measurable business driving capabilities
**Job description is not designed to cover or contain comprehensive listing of duties responsibilities or activities that are required of the employee for this job. Duties responsibilities activities may
change at any time with or without notice.
Sales Associate Role Overview:
- Creates a welcoming environment by greeting and approaching customers
- Exceeds customer expectations by providing assistance with a positive attitude
- Recommends merchandise based on product knowledge and customer preferences
- Is knowledgeable and educates self and others on merchandise
- Demonstrates timely follow-up and follow-through on customer requests and commitments
- Actively creates a welcoming environment through teamwork and collaboration
- Effectively utilizes mobile devices to communicate with customers and expand business
- Effectively utilizes available clientele tools and resources to increase personal business
- Frequently advises customers of the benefits of the InCircle program
- Works to develop long term customer relationships
- Assist in maintaining visual and merchandise presentation standards on the selling floor
- Ensure audit compliance
- Demonstrate flexibility and ability to adapt to the changing needs of the business
Qualifications:
- Excellent customer service skills
- Motivated and results driven
- Strong attention to detail
- Ability to work autonomously
- Commission sales experience preferred
- Previous retail experience preferred
- Standing bending lifting climbing stairs
- Associates must be willing to work a flexible schedule based on business need which will include evenings weekends and holidays.
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates including:
Medical Dental Vision Benefits
Disability Benefits
Paid Parental Leave Paid Family Leave and Adoption Support
Paid Time Off
Retirement Savings Plan (401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30%
Personal and Professional Development Opportunities
For more information please click Our Benefits section on our career site or reference the link here: Neiman Marcus GroupOur legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded female-majority organization that outpaces the U.S. population in racial and ethnic diversity our people are at the heart of our progress and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race color religion sex pregnancy sexual orientation gender identity and/or expression marital status age national origin disability genetic information veteran status or any other status protected by federal state or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation please email us at
Other Compensation
- This position is eligible for commission in accordance with the terms of the Companys plan.