Client Advisor (Formerly Brand Ambassador) (NY Retail Sales Associate)

New York City, NY - USA

Monthly Salary: USD 19 - 21

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Leica Client Advisor - Retail

*formerly Brand Ambassador*

Leica Camera is a global Icon that celebrated 100 years of innovation and photography in 2014. Over more than a century Leica has mastered the balance of art and engineering - achieving an immutable harmony of form and functionality. Visit Leica Camera at .

We are dedicated to developing cameras and optical instruments of the highest standards. The company has a tradition of precision manufacturing and technological innovations which have steadily positioned the brand at the forefront of the photographic industry and has enabled it to establish an unsurpassed standard of excellence.

Role Overview

Client Advisors are the face of Leica within the store. They are trusted partners to clients responsible for developing long-term relationships delivering personalized experiences and driving sales through storytelling expertise and exceptional service.

In addition to sales performance Client Advisors are accountable for supporting operational excellence ensuring compliance visual merchandising inventory accuracy and flawless execution of in-store activities in alignment with Leicas global retail standards including clienteling and CRM discipline.

This position reports to the Deputy Manager and General Manager and plays a key role in translating Leicas heritage of innovation craftsmanship and culture into every client interaction.

This is a full-time position with full benefits.

Sales & Client Experience

Deliver world-class personalized service that reflects Leicas standards of excellence and authenticity.
Achieve individual and store sales targets through proactive client engagement and relationship management.
Develop and maintain a client portfolio through CRM outreach follow-up communication and personalized experiences.
Demonstrate product mastery across all Leica categories including cameras lenses sport optics projection and accessories while conveying the brands storytelling and values.
Engage clients through meaningful demonstrations workshops and events in partnership with the Gallery and Leica Akademie teams.
Represent Leica across all client-facing platforms including Leica Classics Speak to an Expert and other digital or experiential touchpoints ensuring consistency and professionalism.
Execute all global retail and clienteling standards ensuring accurate CRM documentation follow-ups and client outreach activities.

Operations & Compliance

Execute all operational standards including accurate transactions cash handling product registration and CRM data integrity.
Participate in daily and weekly cycle counts inventory management and stock accuracy initiatives to ensure compliance with corporate procedures.
Support visual merchandising compliance maintaining presentation standards aligned with HQ and regional directives.
Ensure the store environment consistently meets Leicas standards for cleanliness organization and client readiness.
Contribute to marketing and event execution including setup teardown client coordination and post-event follow-up.
Collaborate with the Deputy Manager to ensure smooth execution of shipping receiving product transfers and back-of-house organization.
Maintain awareness of audit readiness and participate in operational reviews to ensure alignment with Leica global retail standards.

Teamwork & Collaboration

Partner with fellow Client Advisors to ensure a cohesive service-driven environment that prioritizes client experience and operational excellence.
Participate actively in team meetings trainings and briefings to stay informed on product launches brand initiatives and operational priorities.
Provide feedback and insights from clients and daily operations to the store management team to help shape local strategy and service improvements.
Support peers and management during high-volume periods events and operational projects to ensure smooth store functioning.

Required Experience:

Leica Client Advisor - Retail*formerly Brand Ambassador*Leica Camera is a global Icon that celebrated 100 years of innovation and photography in 2014. Over more than a century Leica has mastered the balance of art and engineering - achieving an immutable harmony of form and functionality. Visit Leic...

Leica Client Advisor - Retail

*formerly Brand Ambassador*

Role Overview

This position reports to the Deputy Manager and General Manager and plays a key role in translating Leicas heritage of innovation craftsmanship and culture into every client interaction.

This is a full-time position with full benefits.

Sales & Client Experience

Deliver world-class personalized service that reflects Leicas standards of excellence and authenticity.
Achieve individual and store sales targets through proactive client engagement and relationship management.
Develop and maintain a client portfolio through CRM outreach follow-up communication and personalized experiences.
Demonstrate product mastery across all Leica categories including cameras lenses sport optics projection and accessories while conveying the brands storytelling and values.
Engage clients through meaningful demonstrations workshops and events in partnership with the Gallery and Leica Akademie teams.
Represent Leica across all client-facing platforms including Leica Classics Speak to an Expert and other digital or experiential touchpoints ensuring consistency and professionalism.
Execute all global retail and clienteling standards ensuring accurate CRM documentation follow-ups and client outreach activities.

Operations & Compliance

Execute all operational standards including accurate transactions cash handling product registration and CRM data integrity.
Participate in daily and weekly cycle counts inventory management and stock accuracy initiatives to ensure compliance with corporate procedures.
Support visual merchandising compliance maintaining presentation standards aligned with HQ and regional directives.
Ensure the store environment consistently meets Leicas standards for cleanliness organization and client readiness.
Contribute to marketing and event execution including setup teardown client coordination and post-event follow-up.
Collaborate with the Deputy Manager to ensure smooth execution of shipping receiving product transfers and back-of-house organization.
Maintain awareness of audit readiness and participate in operational reviews to ensure alignment with Leica global retail standards.

Teamwork & Collaboration

Partner with fellow Client Advisors to ensure a cohesive service-driven environment that prioritizes client experience and operational excellence.
Participate actively in team meetings trainings and briefings to stay informed on product launches brand initiatives and operational priorities.
Provide feedback and insights from clients and daily operations to the store management team to help shape local strategy and service improvements.
Support peers and management during high-volume periods events and operational projects to ensure smooth store functioning.

Required Experience:

Key Skills

Sales Experience
Marketing
Customer Service
Google Docs
Serving Experience
Retail Sales
Android
Product Demos
Event Planning
Events Management
Event Marketing
Dancing

Apply Now

About Company

Leica Camera

Leica Camera is an international, premium manufacturer of cameras and sports optics. The legendary reputation of the Leica brand is based on a long tradition of excellent quality, German craftsmanship and German industrial design, combined with innovative technologies. An integral par ... View more

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