Counter Sales Warehouse Teammate Temporary 6 Month Term

***Temporary - 6 Month Term*** - As a Counter Sales & Material Handler you will play a dual role in supporting both customer-facing sales and warehouse operations. You will be responsible for delivering exceptional customer service at the sales counter while also ensuring accurate and efficient handling of materials in the warehouse. This hybrid position requires strong communication skills attention to detail and a proactive approach to both sales and logistics.

Key Responsibilities:

Customer Service & Sales Support:

Assist customers at the counter with product inquiries recommendations and order processing.

Enter pick and pack sales orders generated at the counter.

Research product for customers and provide recommendations on our assortment of product

Promote products and drive sales growth through merchandising and customer engagement.

Generate sale leads by networking with customers.

Process returns and warranty claims ensuring compliance with company procedures.

Assist other teammates in servicing customers at the counter

Follow up on backorders and provide accurate delivery timelines to customers

Maintain stock and clean the counter area including any merchandising displays

Inform the buyer when stocks levels are low

Perform other tasks as requested by the Profit Centre Manager

Warehouse & Material Handling:

Pick pack and ship customer orders accurately and efficiently

Load and unload trucks using forklifts and other material handling equipment

Receive verify put away and organize incoming vendor shipments and customer returns

Document shipping discrepancies and initiate freight claims when necessary

Identify and store special order or damaged materials appropriately

Maintain warehouse cleanliness and safety by removing debris and reporting hazards

Notify supervisors of inventory discrepancies or damaged materials

Perform other tasks as requested by the Profit Centre Manager

Qualifications :

Grade 12 diploma or equivalent; College and/or University degree is an asset

Previous customer service and/or warehouse experience preferred

Strong customer service and verbal communication skills

Excellent relationship-building skills with customers vendors and teammates

High attention to detail and accuracy in order processing and inventory handling

High level of organization cleanliness and great attention to detail

Ability to learn and operate applicable software systems for order processing and inventory management

Experience working in a fast-paced dynamic environment; being able to multitask and balance multiple tasks

Intermediate math skills with strong attention to detail and accuracy

Ability to learn and safely operate material handling equipment (forklift certification is an asset)

Possess a strong work ethic and a high standard of integrity

Ability to work well independently and collaboratively in a team setting

Knowledge of health and safety regulations within a warehouse training will also be provided

Physically capable of lifting and moving heavy materials safely

Preferred Skills:

Previous experience with or knowledge of plumbing and building products sold at the Profit Centre

Ability to use the Internet as a resource to solve problems and find alternative solutions for customers

Experience using Word Excel and Outlook an asset

Additional Information :

Salary Range - $40000 to $42000 annually 

***Temporary - 6 Month Term***

Why Join Our Team

EMCO Corporation is one of Canadas largest integrated wholesale distributors of plumbing HVAC waterworks and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary benefits and profit sharing
• A career with a solid stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.

EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates. For further information please contact .

Remote Work :

No

Employment Type :

Full-time