Front Office Supervisor
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Reliable and engaging with team and guests.
- Demonstrate the essence of creating an exceptional guest journey.
- Are committed to taking care of the guests from the moment they arrive through to their departure.
- Provide guidance and support to the Reception team helping them to achieve their potential and accomplish overall departmental objectives.
- Assist in effectively running the front office operations with a hands-on approach.
- Help guests and create positive experiences.
- Are confident in all aspects of guest relations receiving and recognising all guests including those who require special attention.
- Maintain strong working relationships and communicate with all departments.
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure employees are informed daily about priorities to personalize service
Qualifications :
- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Strong interpersonal and problem solving abilities and the ability to lead by example
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process you are most welcome to let us know.
Benefits Your Way:
- Access to Accor team benefits including global discounts on accommodation and food & beverage.
- A supportive and collaborative work environment.
- The opportunity to grow and progress your career with Australias largest hospitality employer Accor
- Accor has a strong focus on ensuring all of its people feel welcome and feel valued.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit Do what you love care for the world dare to challenge the status quo! #BELIMITLESS.
Remote Work :
No
Employment Type :
Contract
Key Skills
- ENT
- Electronic Security
- Access Control System
- Accounting & Finance
- Cardiac
- Food & Beverage
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
