Lead of Global Account CSM-Tech Industry
Lead of Global Account CSM-Tech Industry
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Job Description
Responsibilities
1. Tech Industry Analysis and sharing to the executives of Global Tech brands
2. Set up thought leadership in Tech for GfK by delivering depth of insights
3. Make sure the customer satisfaction of clients
4. Lead the HQ CSM team to drive the service delivery and make sure yearly renewal rate together with sales team
5. Deliver guidance to global CSM team in different regions.
6. Go-to-market strategy setting for client and advice for growth.
7. Project management
8. Conduct research programs on competition Marco market impact market entrance and etc.
9. Drive research leveraging both industry data and consumer data.
10. Be responsible for the global business
11. Manage the relationship of Senior Roles of Tech client as the role of consultant and industry through leader.
12. Cooperate with global team and China unit team closely
Qualifications :
Requirements:
1. Bachelors degree or above;
2. At least 7-8 years of work experience in a professional market research company with experience in retail research or brand research able to independently carry out questionnaire design and related channel interview work;
3. Proficient in using statistical software such as Excel PPT Word SPSS or SAS;
4. 10 years analysis experience in Tech.
5. Highly sensitive to data possessing excellent logical analysis skills and sharp insight;
6. Good report writing ability language expression ability management skills and interpersonal communication skills;
7. Good presenter to C-Cuites
8. 5 years team management experience
9. 5 years Project management experience.
10. consumer survey experience is preferred.
11. Good Team player
12. Experience in global role is preferred.
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
Employment Type
Full-time
