Customer Service Officer
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Job Location:
Ferntree Gully - Australia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- 2 Part-time roles available: 2 days permanent part-time ongoing & 12 month mat leave cover available.
- Ferntree Gully based on the lands of the Wurundjeri & Boon Wurrung Peoples
- From $36.35 per hour 12% Super Generous Salary Packaging benefits of up to $18550
About the team
Join Eachs Oral Health team a vibrant group dedicated to improving lives and strengthening communities through accessible health services. We work collaboratively to create a welcoming inclusive environment for all.
Your role your impact
As a Customer Service Officer youll be the first point of contact for our customers ensuring every interaction is welcoming and filled with hope. Youll play a key role in supporting our reception and administrative functions helping people access the care they need.
Key responsibilities
- Welcome each customer with empathy and hope
- Manage reception clerical and administrative tasks across Primary Health programs
- Collaborate with team members to deliver efficient effective service
- Respond to public enquiries with accurate information or direct to the right staff
- Facilitate culturally sensitive communication including interpreter services
- Maintain confidentiality while managing appointments and electronic systems
- Support fellow team members and contribute to a positive team dynamic
Who were looking for
- Strong customer service and administration experience
- Ability to communicate effectively with diverse groups
- Collaborative team player with a positive attitude
- Commitment to community health principles and customer focus
- Intermediate IT skills and experience with electronic client management systems (e.g. Pracsoft Outlook Excel)
- Drivers Licence for travel between locations
What will make you stand out
- Experience working in a dental or medical clinic
Whats in it for you
At Each youll be supported to be your best. We provide:
- Diversity & belonging We value all backgrounds abilities and identities and are committed to cultural safety
- Supportive & inclusive culture Work with like-minded colleagues and leaders who genuinely care
- Boost your take-home pay Not-for-Profit Salary Packaging (up to $15900 tax-free per year) plus an extra $2650 tax-free for meals and entertainment
- Endless career opportunities With over 200 programs across QLD NSW ACT and VIC there are plenty of pathways to progress
To view the full Position Description click here or visit go to Work With Us > Careers > Open Roles and search for this position.
For more information or a confidential conversation contact Eva Saris (Team Leader Customer Service) at
Applications Close: Sunday 12th October.
Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period so dont miss out and apply today!
Additional Information :
Next Steps in the Hiring Process
Thank you for your interest in joining Each! To learn more about next steps please check out our Hiring Process Guide.
We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.
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Remote Work :
No
Employment Type :
Part-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
In support of Abu Dhabi 2030 Vision, REACH Employment Services has been essential when it comes to its contribution towards Emiratization efforts thanks to its staff outsourcing services. REACH has developed a broad portfolio of capabilities to successfully address each client&rsqu ... View more
