Research and Insight consultant
Research and Insight consultant
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Salary Not Disclosed
1 Vacancy
Job Description
Are you keen to learn about the complex world of pensions and retirement income Join our dynamic Research and Insight team where youll work alongside real-time data and behavioural specialists to help shape the future of pensions retirement and financial wellbeing.
This is not your typical pensions role - the category is evolving fast and were looking for someone whos excited to be part of that transformation. Your work will have real purpose: helping address pensions inadequacy and boosting the financial wellbeing of our members ensuring they have the knowledge and tools to plan ahead and ultimately so they can retire better and with confidence.
What youll be doing:
- Commissioning and delivering primary research across a variety of topics including UX CX brand and proposition development
- Leveraging secondary market intelligence and collaborating with analytics and insight colleagues
- Gathering and analysing customer market and competitor intelligence to identify trends and opportunities
- Championing the customer voice and guiding stakeholders with insight-driven recommendations
- Managing research budgets efficiently to maximise value and impact
- Translating insights into compelling stories that influence strategic decisions
- Embedding segmentation into research to enhance relevance and depth of findings
- Supporting Consumer Duty and ensuring good customer outcomes through compliant research practices
Qualifications :
Who were looking for:
- Proven experience in market and customer research with strong storytelling skills
- Expertise in both qualitative and quantitative research methodologies
- Ability to translate insights for diverse audiences and stakeholder needs
- Financial services experience especially in pensions investments or retirement sectors
- Strong project management skills and experience commissioning research
- Confidence in presenting and consulting with a proactive and collaborative approach
- Ability to balance strategic and tactical thinking with commercial and customer needs
- Experience managing research budgets and delivering cost-effective outcomes
- Passionate about customers and getting to the heart of what motivates them
- Occasional travel to Cardiff
Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual performance -related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
- There are the many discounts we offer both for our own products and at a range of high street stores and online
- In 2023 some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional Information :
Ready to help shape the future of retirement
Apply now and be part of a team thats making pensions exciting - and purposeful.
At L&G we believe its possible to generate positive returns today while helping to build a better future for all.
If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can.
It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
