Front Office Team Member

AccorHotel

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profile Job Location:

Reading - UK

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

  • Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate helpful information. 
  • Attend to all incoming calls via the switchboard in a professional and polite manner constantly striving to provide Total Customer Satisfaction. 
  • Maintain strict security procedures to ensure guest confidentiality and safety

Qualifications :

  • Some experience in retail hospitality or a customer facing role
  • Excellent communication skills
  • Strong organisational skills
  • A positive can-do attitude

Additional Information :

  • Due to the high volume of applications we receive only candidates selected for further consideration will be contacted. Please be assured that every application is reviewed carefully and we truly value your interest in joining our team.
  • 12.81 per hour.
  • Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
  • Discounted hotel rates all over the world in Accor Hotels
  • Continuously learn and develop yourself with our Accor Academy
  • Support your wellbeing in your professional and personal lives
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
  • Participate actively in initiatives to build a more inclusive and sustainable world
  • And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
  • You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.

Remote Work :

No


Employment Type :

Contract

Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate helpful information. Attend to all incoming calls via the switchboard in a professional and polite manner constantly striving to provide Total Customer Satisfaction. Maintain strict ...
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Key Skills

  • Animal Care
  • Human Resource Management
  • Biomedical
  • Ims
  • ACCA
  • Arbitration Law

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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