Security Agent
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At SIXT we dont just move vehicles we move people experiences and careers forward. Our UK Damage Department plays a crucial role in maintaining the integrity and safety of our fleet. As a Security Agent youll be at the frontline of monitoring risk customers handling sensitive data protection requests and managing cases involving overdue or stolen vehicles. Your work helps protect our assets and ensures compliance with legal and internal standards.
YOUR ROLE AT SIXT
As a Security Agent youll take ownership of high-risk vehicle cases and legal data processes working with various internal departments and external authorities. Your attention to detail and sound decision-making will directly support our security operations and legal compliance.
- Proactive Manage and monitor all reported overdue and stolen vehicles across the UK ensuring timely and accurate case handling.
- Meticulous Upload newly in-fleeted vehicles to the SIXT insurance policy using the MID (Motor Insurance Database) portal ensuring all are fully insured.
- Organised Maintain and regularly update the risk customer database for accurate tracking and risk analysis.
- Responsive Process and respond to data protection requests from police and governing bodies in a timely and compliant manner.
- Customer-Focused Handle retail customer disputes and complaints in line with internal KPIs and customer service standards.
- Insightful Provide feedback to the Operations Trainer on claim quality and highlight any processes that need reviewing or improvement.
Your Skills Matter
Process Management
With hands-on experience managing overdue vehicles customer risk or insurance cases youre confident working within strict SLAs and KPIs.
Communication
You have demonstrated professionalism in liaising with both internal teams and external authorities such as police insurers or regulatory bodies.
Compliance Awareness
You have experience handling sensitive data including insurance and data protection responsibilities ensuring accuracy and legal compliance.
Decision-Making
Youre capable of evaluating complex high-risk scenarios and making independent decisions aligned with business objectives.
Security or Police Experience
Your background includes working in police services security operations or a similar fieldgiving you strong situational judgment and a clear understanding of high-risk case management.
Additional Information :
WHAT WE OFFER
- Competitive Salary & Financial Security Receive a competitive salary and enrol in SIXTs pension scheme for long-term security
- Generous Time Off Enjoy 22 days of annual leave plus bank holidays
- Training & Development Benefit from paid training sessions and various development opportunities
- Exclusive Employee Benefits Access special terms for SIXT car hire and extend these perks to friends and family through our staff rental scheme
- Health Wellbeing & Life Assurance Utilize the Medicash health cashback plan and the Yulife wellbeing app along with in-service life assurance.
- Family-Friendly Support & Assistance Enjoy generous family-friendly provisions and access our Employee Assistance Programme for additional support
About us:
We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Security Management
- Vehicle Patrols
- Public Safety
- Law Enforcement
- Access Control
- Safety Procedures
- Security Measures
- Alarm System
- Crowd Control
- CCTV Monitoring
- Access Point
- Security Checks
- Detect Signs
- Safe Environment
- Security System
About Company
SIXT is a leading international provider of high-quality mobility services. With almost 9,000 employees worldwide in 2023 and our products SIXT rent, SIXT share, SIXT ride and SIXT+ we offer a uniquely integrated mobility service across the fields of car rental, car sharing, ride hail ... View more
