Senior Solutions Engineer
Senior Solutions Engineer
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Job Description
About the role
We are looking for a Senior Solutions Engineer to join our growing Wise Platform team in London. The Wise Platform team works with top tier global financial institutions and major tech companies to offer Wise products and services directly to their customers.
Through our API we help partners to architect and build integrations to our world class-leading international finance products which in turn improves Wise Platform by increasing the capabilities of our public API.
This role will facilitate growth troubleshoot and enhance the product offerings of Wise.
What will you be working on
As part of the Wise Platform team youll play a key role in providing technical consulting and product guidance to top tier banks and other partners integrating Wise into their products primarily in a post-sale capacity.
Youll be:
Acting as a trusted advisor and conduit between partners and Wise where your technical expertise will enhance the product development and integration process.
Defining technical solutions gathering requirements and supporting the delivery of integrations tailored to each partners needs.
Supporting partners during the bespoke implementation collaborating across teams to ensure smooth delivery.
Managing multiple integrations in parallel and navigating ambiguity.
Youll also focus on proactively identifying common integration challenges faced by banks and addressing them through resources and support by:
Enhancing the integration experience for banking partners by developing comprehensive user-friendly documentation robust APIs readily available SDKs with practical examples clear code samples and detailed reference implementations.
Working closely with the technical pre-sales team to provide expert technical guidance and support throughout the sales cycle playing a critical role in securing new partnerships demonstrating the technical expertise and showcasing the benefits of Wises solutions through conducting technical presentations demonstrations and answering complex technical questions from potential partners.
Designing and developing innovative new features that expand the functionality of Wises services and exposing these features through the public API enabling seamless integration with partner systems to empower them to leverage the full potential of Wises platform.
Diagnosing and resolving complex technical issues within the Wise product stack providing second-line support to the API support team and ensuring timely resolution of partner inquiries and technical challenges such as sharing in-depth knowledge and technical information of the platform and debugging.
Serving as the technical lead for complex partnerships and acting as a intermediary between Wises engineering teams and the partners technical teams to facilitate communication coordinate technical activities and ensuring alignment on technical requirements and solutions.
Establishing a robust feedback loop between the partner and Wises product teams to gather valuable insights and drive continuous product improvements by collecting partner feedback analysing usage patterns and working with product managers to prioritise and implement enhancements that meet partner needs.
You should be someone who can think holistically about the ecosystem while also being hands-on when required.
Qualifications :
What do you need
We know its rare for a candidate to meet every requirement and were happy to support your growth. If you have some of these skills and a passion for learning wed love to hear from you!
6 years in customer-facing engineering roles ideally within financial services or similar domain (e.g. solutions engineer IT consultant partner engineer integration engineer solutions consultant).
Strong problem-solving and organisational skills able to handle ambiguity and competing priorities.
Familiarity with common design patterns and architectural principles including domain-driven design (DDD) event-driven architecture (EDA) and microservices architecture.
Familiarity with Java (Spring) Kubernetes AWS and service mesh architectures and technologies such as RESTful APIs API design Swagger OpenAPI and OAuth2.
Familiarity and working experience with relational databases ( PostgreSQL) and non-relational databases (e.g. MongoDB Cassandra).
Ability to convey technical concepts to non-technical audiences and work effectively with both technical and non-technical stakeholders to deliver projects.
Additional Information :
This role offers you the opportunity to:
Define your own path to success with autonomy to create and drive your vision forward.
The opportunity to shape and innovate financial products across regions.
Identify problems and unlock opportunities for Wise and its partners through technology solutions.
Inspire teams internally and externally with your ideas knowledge and proactive attitude.
Travel to work with teams in Tallinn and London as well as visit partners across the EMEA region.
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
