Support the Head of Facility Management in daily data centre operations by delivering quality facility management and customer service while mentoring Data Centre Technicians and the 24/7 Technician Team.
What youll do:
- Manage risks customer requests contractors and facility operations to meet NEXTDC standards.
- Support Head of Facility Management and oversee outsourced teams.
- Plan cabling capacity and act as Facility SME for communications infrastructure.
- Assist with equipment handling maintenance cleanliness and incident escalation.
- Lead training improve processes and develop team skills and engagement.
- Produce reports and recommend operational improvements.
About you
- Strong customer communication in Bahasa Malay and English; experienced in handling escalations
- Effective planning organizing and analytical abilities
- Knowledge of data centre systems: rack management IT installs cooling and power
- Strong expertise in cabling cable management and quality assurance
- Excellent written and verbal communication
- Willingness to learn advanced power and cooling technologies
- Proficient in Microsoft Office Suite
- Familiar with building management and monitoring systems (desirable)
- Relevant electrical/telecom qualifications (desirable)
- Some knowledge of ITIL framework
- Understanding of Uptime Institute TIER IV standards is a plus
Qualifications :
- 35 years experience in a similar role within a critical facility or data centre
- Background and qualifications in Electrical or Telecommunications
- Experience leading a team or in a supervisory role
- Certificate III in Telecommunications
Additional Information :
- Opportunity to deliver landmark infrastructure projects shaping Australias digital economy.
- A values driven culture built on innovation collaboration and growth.
- Inclusive diverse and values-driven working culture
- Great opportunities to progress within our company (grow as we grow)
Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.
Make NEXTDC your next move.
Remote Work :
No
Employment Type :
Full-time
Support the Head of Facility Management in daily data centre operations by delivering quality facility management and customer service while mentoring Data Centre Technicians and the 24/7 Technician Team. What youll do: Manage risks customer requests contractors and facility operations to meet NEXTD...
Support the Head of Facility Management in daily data centre operations by delivering quality facility management and customer service while mentoring Data Centre Technicians and the 24/7 Technician Team.
What youll do:
- Manage risks customer requests contractors and facility operations to meet NEXTDC standards.
- Support Head of Facility Management and oversee outsourced teams.
- Plan cabling capacity and act as Facility SME for communications infrastructure.
- Assist with equipment handling maintenance cleanliness and incident escalation.
- Lead training improve processes and develop team skills and engagement.
- Produce reports and recommend operational improvements.
About you
- Strong customer communication in Bahasa Malay and English; experienced in handling escalations
- Effective planning organizing and analytical abilities
- Knowledge of data centre systems: rack management IT installs cooling and power
- Strong expertise in cabling cable management and quality assurance
- Excellent written and verbal communication
- Willingness to learn advanced power and cooling technologies
- Proficient in Microsoft Office Suite
- Familiar with building management and monitoring systems (desirable)
- Relevant electrical/telecom qualifications (desirable)
- Some knowledge of ITIL framework
- Understanding of Uptime Institute TIER IV standards is a plus
Qualifications :
- 35 years experience in a similar role within a critical facility or data centre
- Background and qualifications in Electrical or Telecommunications
- Experience leading a team or in a supervisory role
- Certificate III in Telecommunications
Additional Information :
- Opportunity to deliver landmark infrastructure projects shaping Australias digital economy.
- A values driven culture built on innovation collaboration and growth.
- Inclusive diverse and values-driven working culture
- Great opportunities to progress within our company (grow as we grow)
Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.
Make NEXTDC your next move.
Remote Work :
No
Employment Type :
Full-time
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