Network Telecom Specialist- Tier I (Onsite)

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profile Job Location:

Richmond, VA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Title: Network Telecom Specialist- Tier I (Onsite)
Location: Raleigh NC
Duration:
12 Month


Job Description:
The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system communicate with site technicians and customers alike and track problems through to resolution. Will operate in a 24/7 operation and maintain current SLAs.

Skills Required:
  • Bachelors degree or 3 to 5 years in Information Technology or Computer Science
  • Self-motivated enthusiastic and able to handle multiple support cases
  • Customer-oriented and capable of providing high levels of client satisfaction
  • Collaborate and work well with others
  • Strong skills in working with clients and communication

Skills:
SkillRequired/DesiredAmountof Experience
Excellent understanding of technologies operating systems networking anti-virus back-ups systems firewalls and switches.3Years
Knowledge regarding at least one of the following vendor products: - Juniper VMWare Microsoft Cisco3Years
Strong writing skills to maintain organized documentation3Years
Knowledge of network cabling network classification and network topology3Years
Experience with VOIP technologies is a plusHighly desired3Years
Experience in a NOC environment is preferredHighly desired3Years

Required Experience:

Senior IC

Job Title: Network Telecom Specialist- Tier I (Onsite)Location: Raleigh NCDuration: 12 MonthJob Description:The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the iss...
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Key Skills

  • Dhcp
  • Routing Protocols
  • Collection Management
  • Network Administration
  • Network security
  • Tcp/IP
  • LAN
  • Computer Networking
  • OSPF
  • Network Monitoring
  • TCP
  • Dns

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