Corporate Concierge (Full Time) Melbourne

As a Corporate Concierge youll be the warm professional presence that creates memorable first impressions and seamless day-to-day experiences for everyone who walks through our doors. This role is all about genuine hospitalitywelcoming guests assisting tenants and creating a workplace environment that feels both polished and personable.

With every interaction youll build meaningful connections and contribute to a space where people feel seen supported and part of a thriving professional community.

If youre passionate about service and ready to bring your unique flair to a premium hospitality-led workspace wed love to hear from you!

What your day-to-day will look like:
 
Welcoming Presence:

• Taking ownership of the front desk youll lend your expertise to assisting and coordinating tenants and their guests ensuring seamless working experiences
• Youll allocate facility access via day passes and guide guests on how to make the most of their time with us 
• Assist with arrivals ensuring appropriate security and internet access is readily available 
• Taking pride in cultivating a welcoming environment with the warmth of fresh flowers and the efficiency of an organised workspace

Administration:

• Managing the email inbox youll supply timely helpful and thoughtful responses to queries throughout the day
• Allocating and arranging mail/parcel effectively notifying tenants as required
• Scheduling daily bookings and guiding guests to meeting rooms podcast studios or the wellness centre
• Effortless communication with your team and key stakeholders fostering a functional and dynamic team-focused mentality

Qualifications :

Were Looking For Someone Who:

• Has at least 2-3 years experience in high-end customer serviceexperience in a 4 or 5-star hotel is highly regarded.
• Thrives on building genuine client relationships and brings warmth to every interaction.
• Communicates with confidence and polish both in writing and face-to-face.
• Stays calm under pressure and delivers exceptional service in fast-paced environments.
• Is highly organised with strong time management skills and sharp attention to detail.
• Understands (or is excited to learn about) our products services and what sets our brand apart.

Additional Information :

Why you should join us: 

• Immerse yourself in a vibrant dynamic and joyous team atmosphere
• Be part of a growing purpose-led team at a certified Great Place to Work B Corp and carbon-neutral business.
• Access great perks like a Wellness Fund paid volunteer leave and your birthday off.
• Work with passionate teammates who exemplify our values: Hospitality First Lead with Impact Elevate Everyday Make Things Happen.

Join Our Team!

If youre enthusiastic about transferring your hospitality and/or customer service skills to the corporate realm and eager to be part of a vibrant forward-thinking team were excited to meet you.

Keen to join but dont tick all the boxes Apply Anyway!

We understand that skills and potential dont always fit neatly into a checklist. If youre passionate about this role but dont meet every single requirement we still want to hear from you. Your unique experience and enthusiasm could be just what were looking for!

At Hub Australia we are dedicated to building a diverse inclusive and equitable workplace. We believe that our strength lies in our differences and we are committed to providing an environment where everyone is welcomed respected and supported. We encourage applicants of all backgrounds identities abilities and experiences to apply as we strive to reflect the communities we serve.

#LI-DNI

Remote Work :

No

Employment Type :

Full-time