Associate Information Security Engineer
Associate Information Security Engineer
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Job Description
Who we are
Were a leading global security authority thats disrupting our own category. Our encryption is trusted by the major ecommerce brands the worlds largest companies the major cloud providers entire country financial systems entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. Thats digital trust for the real world.
Job summary
We are seeking an Associate Information Security Engineer to support our ever-growing customer base. The Associate Information Security Engineer provides DDoS detection and mitigation services for DigiCert and customers networks. They also provide all Customer Support capabilities for the UltraSecurity service.
This is a Day Shift position with hours of 6am 4pm EST; Sunday - Wednesday
What you will do
- Exhibit a proactive security mindset to defend customer networks from DDoS attacks.
- Assist with complex attacks to refine mitigation strategies.
- Monitor customer networks and mitigate DDoS attacks.
- Monitor the SOC ticket queue and proactively take action to protect DigiCert and customer networks.
- Answer the phone queue for Tier 1 support for UltraDDoS and UltraWAF customers.
What you will have
- Familiarity with ticketing systems such as Zendesk.
- Fluent in writing and speaking English
- Excellent written and verbal communication skills as well as interpersonal skills
- Demonstrated ability to engage in continuous learning and applying strong analytical skills to respond to customer needs and problem-solving.
- Understanding of IPv4 low level networking and protocols to include DNS and BGP.
- Understanding of and ability to explain the OSI Model.
Nice to have
- PSAA (Practical SOC Analyst Associate) certification
- CompTIA Network and Security certifications
- Experience with Arbor equipment and Sightline Threat Management system
Benefits
DigiCert offers a competitive benefits package for all of our full-time employees.
DigiCert is an Equal Opportunity employer and is committed to diversity in its compliance with applicable federal and state laws DigiCert prohibits discrimination on the basis of race or ethnicity religion color national origin sex age sexual orientation gender identity/expression veterans status status as a qualified person with a disability or genetic information. Individuals from historically underrepresented groups such as minorities women qualified person with disabilities and protected veterans are strongly encouraged to apply.
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Required Experience:
IC
Employment Type
Full Time
