Showroom Manager Philadelphia, PA
Showroom Manager Philadelphia, PA
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Job Description
Join the Future of Workspace Innovation at Haworth
Are you ready to shape the future of how people work live and thrive At Haworth were not just creating furniture were revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948 weve been pushing boundaries and redefining possibilities for over seven decades.
Were looking for visionaries like you to help write the next chapter of our story.
Discover more here!
Job Overview
We are currently looking for a Showroom Manager to join our team in Philadelphia PA.
As a Showroom Manager you will:
Be responsible for overseeing the Haworth Showroom and delivering a world-class client experience by managing day-to-day showroom operations coordinating client visits and events and supporting sales initiatives. Through thoughtful planning collaboration and attention to detail the Showroom Manager ensures the space consistently reflects Haworths brand standards and aligns with broader business objectives.
Essential Functions
- Represents Haworths brand with polished professionalism by warmly welcoming all showroom guests and callers ensuring an exceptional front-of-house experience.
- Supports the sales process through coordinating tours presentations responding to inquiries client interactions and assisting B2C clientele.
- Partners with stakeholders to strategically plan client visits aligning agendas with business objectives and ensuring a purposeful brand-aligned experience.
- Organizes showroom events meetings and trainings by managing logistics such as catering marketing materials technology travel arrangements and agendas with strong attention to detail to support team and client needs.
- Maintains showroom appearance and functionality to ensure client-readiness at all times - including product displays/samples meeting rooms technology; keeps kitchen clean and organized.
- Supports sales efforts by managing marketing materials sales aid materials and samples local social media campaigns and dealer/client communications; may assist with mockups and proposals.
- Develops and implements showroom best practices based on Haworth team/client/dealer feedback to enhance the client experience.
- Maintains current standard work for showroom operations vendor management and event planning. Provides various administrative support including various reporting tracking metrics budgeting stocking supplies and product inventory tracking to ensure operational efficiency.
- Must be able to perform all essential job functions with/without accommodation.
- Uses office automation communication software and tools used in Haworth office environment.
- Performs other duties within scope as assigned.
Knowledge Skills and Abilities
- Customer and Personal Service
- Management of Material Resources
- Management of Financial Resources
- Active Listening
- Sales and Marketing
- Time Management
Required Qualifications
Education:
- Bachelors degree in business administration hospitality management marketing communications or equivalent.
- Education Equivalency:
- Associates degree plus 2 years related experience or
- High school diploma plus 4 years related experience.
Work Experience:
- 2 years of office or showroom management experience
- Military Equivalency: to work onsite in Philadelphia PA without relocation assistance.
- Current and continuing right to work in the United States without sponsorship.
Preferred Qualifications
- Experience working in hospitality marketing or direct customer service interaction preferred.
- Contract office furniture or commercial interiors experience preferred.
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Design your future with Haworth
Headquartered in Holland Michigan Haworth is a family-owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here youll have access to state-of-the-art resources collaborate with cross-functional teams of passionate innovators and experience a blend of global reach with personal growth opportunities. Whether youre developing new manufacturing processes implementing smart factory solutions or designing tomorrows workspace solutions youll be empowered to make a lasting impact while growing your career.
We believe in the power of collaboration and strive to create a culture where everyone feels valued respected and empowered to make a difference. Your hard work dedication and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other.
At Haworth members enjoy benefits from their first day of employment:
- 20 Days Paid Time Off: Plus the option to buy up to 5 extra days.
- Health Benefits: Priority Health Medical options Delta Dental and Vision Insurance.
- 401k Match: Contribute 6% of your annual salary and Haworth will match 7%.
- Insurance Coverage: Company-provided Short-Term Disability Long Term Disability and Life Insurance.
- Tuition Reimbursement
- Volunteer Time Off
- Parental Leave
- Pet Insurance
- Zero Waste to Landfill
Required Experience:
Manager
Employment Type
Full Time
