Open Jobs Corner Manager (mwx) Düsseldorf
Open Jobs Corner Manager (mwx) Düsseldorf
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Salary Not Disclosed
1 Vacancy
Job Description
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At Sephora beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful.
Since its inception in 1969 in Limoges France and as part of the LVMH Group since 1997 Sephora has been disrupting the prestige beauty retail industry. Today Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
With 56000 employees in 35 countries including 5000 in France / 15 000 in Europe and Middle East / 851 in DENS Hub (Germany Switzerland Denmark & Sweden) we connect customers and beauty brands within the worlds most passionate beauty community. With a curation of nearly 500 brands and our own label Sephora Collection we offer the most unique and diverse range of products: fragrances makeup hair care skincare... and much more.
You will excel and enjoy this position if you are ready to actively handle the following missions:
People
- Managing developing and coaching of the Assistant Managers and employees including conducting career and employee appraisals
- Recording sick notes for your own team
- Induction of new employees and organization of training courses
- Implementation of the floor management
- Acting as a role model in the Sephora Attitude and passing on the Sephora DNA
- Responsibility for recruitment and recruitment strategies
Commercial Performance
- Full responsibility for achieving monthly and annual sales targets including year-on-year sales growth
- Analysis of common retail key figures such as IPT AVB Conversation Rate and Market Shares and derivation of sales activities to continuously increase store performance
- Development of sales potential
- Ensuring flawless visual merchandising standards including the timely implementation of updates and animations
- Ensuring order and cleanliness on the sales floor
- Creating and communicating recaps and reports to internal interfaces
- Track and ensure profitability of corner
Client Experience
- Ensure excellent Sephora customer service and team focus on the customer
- Evaluate customer feedback and derive measures to improve customer service
- Ensure that we regularly surprise our customers
Operations
- Create the staff schedule
- Creating the daily staff deployment plan and coordinating employees on the store floor (zoning)
- Implementation of inventories to ensure optimum availability of goods
- Complete goods management from receipt to proper storage write-offs returns and tester management
- Full responsibility for preparing for the opening and closing of the corner
- Reporting and tracking of maintenance and merchandise issues
- Responsible for corner operating according to Sephora Audit rules
Additional tasks
- Participation in retail projects in cooperation with the Area Managers
- Foster a good relationship with our partners (e.g. Galeria Magasin & Manor) & landlord
- Additional tasks related to the daily business
KPIs
- Customer satisfaction & feedback
- Staff productivity & engagement
- Stock availability & replenishment efficiency
- Compliance with operational routines
- Turnover vs. targets
- Development of the category
- Control of retail key figures such as MS IPT AVB number of services
- Inventory on schedule
- Sickness quote & employee turnover
Do not hesitate to apply if you have
Personal Skills
- Strong leadership and coaching skills
- Customer-focused and business-driven mindset
- Reliable hands-on and solution-oriented
- Excellent communication and delegation abilities
- Positive attitude and ability to inspire others
- Structured work ethic
Experience & Technical Skills
- Completed studies or completed training ideally in retail
- At least 3-4 years of experience in retail preferably in the beauty sector
- Previous management and team leadership experience and emphatic management style is required
- Enjoy dealing with customers and developing employees
- Analytical and commercial working methods
- Strong hands-on mentality and presence on the floor
- Basic knowledge of SAP and Excel an advantage
- Good knowledge in English and native language of the country
Being LVMH
- Acts people oriented
- Shows creativity and drives innovation
- Strives for excellence
- Entrepreneurial spirit & mindset
Here you will find:
- Rewarding Compensationthat reflects your value - with an attractive salary package designed to recognize your skills and dedication.
- Generous time offso you can recharge explore and live fully - because true performance comes from balance and well-being.
- Benefits that empower.from staff discounts to fitness partnerships supporting your lifestyle both inside and outside of work.
- Security for the future.Through a robust company pension plan that invests in your long-term peace of mind.
- Growth that empowers.Through a culture of continuous learning supported by dedicated trainings and further education opportunities that help you grow personally advance professionally and stay ahead in your field
- Communityin which authenticity is embraced and the strength of our differences fuels our collective spirit
- Cultureof empowerment learning & growth that offers you the tools space and opportunity to learn innovate and lead
- Work that brings fulfillment.From delighting clients every day to inspiring our industry at large every action makes a difference.
Join us and belong to something beautiful.
At Sephora we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
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Required Experience:
Manager
Employment Type
Full-Time
