Maintenance Technician

Working title: Maintenance Technician

Classification title: Maintenance Technician

Division: Various

Program: Various

Reports to: Facilities and Safety Manager

FLSA status: Non-Exempt: Full-Time

Schedule: Monday-Friday; 9am to 6pm

Wage Range: $21.50 $27.37 hourly; depending on number of years of transferrable experience and internal equity

Division and Program Overview:

Serving the Yellowstone County community and south-central Montana for nearly 50 years RiverStone Health is an essential provider of personal and public health services. Health Education Leadership and Protection HELPis what we do. From medical dental and behavioral healthcare; home care and hospice; public health services like immunizations WIC health promotion and restaurant inspections; and educating the next generation of health professionals our expertise spans all ages and stages of life. Underlying principles of access affordability compassion and quality in all interactions RiverStone Health improves life health and safety for all of the communities we serve.

Job Summary:

The RiverStone Health Maintenance Technician is responsible for the maintenance and basic remodeling of RiverStone Health facilities and grounds including minor boiler and air conditioning maintenance. This incumbent must positively represent the organization and promote RiverStone Health to the community.

Essential Functions/Major Duties and Responsibilities:

A. Facilities and grounds maintenance 95%

• Update and complete all work orders as assigned by Facilities Manager.
• Maintenance of all off-site facilities including routine maintenance upkeep and repair.
• General carpentry and remodeling; including reading blueprints framing plumbing sheetrock mudding and taping and painting.
• Responsible for maintaining parking and grounds areas to include communicating and maintaining relationships with contracted services.
• Sitting at a workstation to process work orders phone calls and e-mail communications.
• Actively participate in supporting the goals objectives and other organizational initiatives of the department or program.
• Responsible for cleaning and maintaining boiler room and all storage areas of the facilities.
• Perform snow removal of all parking lots and sidewalks as needed.
• Complete landscaping projects to include planting and removing plants and trees installing landscaping cloth and ground covering such as bark or rocks sprinkler system repairs and any other projects assigned by supervisor.
• Perform scheduled fire drills as assigned by Facilities Manager.
• Attend staff and educational meetings.
• Perform all other duties as assigned by Facilities Manager.
• Assist with emergency response procedures as needed

Non-Essential Functions/Other duties as assigned < 5%

• Perform other duties as assigned in support of the RiverStones mission and goals.

Education and Experience:

Minimum Qualifications

• High School diploma or equivalent

• 3 health care facilities maintenance required.

• Experience diagnosing mechanical problems perform troubleshooting and repair various power and hand tools.

• Proficient in routine and emergency maintenance calls.

• Experience in inspection of air conditioners refrigerator speed cleaning temperature and lubrication.

• Experience reading system schematics and blueprints of systems and equipment such as cooling and plumbing systems.

• Any combination of experience and training which provide the equivalent scope of knowledge skills and abilities necessary to perform the work.

Preferred Qualifications:

• HVAC Certification

• Low Pressure Boilers License

• Experience working with underserved populations.

Certificates Licenses Registrations:

• Montana low pressure boiler license preferred may obtain on the job.

• Valid drivers license.

Knowledge Skills and Abilities:

• Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality.

• Ability to work collaboratively and maintain a positive work environment.

• Ability to prioritize and perform a wide range of tasks under pressure of continuous interruptions.

• Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.

• Ability to understand and adhere to required administrative policies and procedures.

Customer Service Excellence:

• Doing things right the first time

• Making people feel welcome

• Showing respect for each customer

• Anticipating customer needs and concerns

• Keeping customers informed

• Helping and going the extra mile

• Responding quickly

• Protecting privacy and confidentiality

• Demonstrating proper telephone etiquette

• Taking responsibility for handling complaints

• Being professional

• Taking ownership of your attitude toward Service Excellence.

Supervision:

• None

Physical Demands and Working Conditions:

• Required to travel 25% or less to different RiverStone Health locations in the area including rural satellite clinics School-Based Clinics Healthcare for the Homeless Clinics and Hospice House.

• Expected to drive a vehicle which requires sitting seeing and reading signs traffic signals other vehicles etc. Travel occurs in all weather conditions including extreme heat and cold.

• Work will be performed indoors and outdoors in all weather conditions.

• Ability to work in hot cold and tight environments required.

• Standing bending stooping sitting lifting crawling kneeling required.

• Ability to climb and use ladders safely.

• Regularly lift and drag heavy appliances furniture machinery etc. up to 75 lbs. unassisted and up to 150 lbs. with assistance.

• Work in outreach settings including community events indoor and outdoor.

Communications & Networking:

• Work directly with other team members and staff to provide quality customer service for patients staff and customers.

Budget & Resource Management:

Not applicable

Required Experience:

IC