Customer Data Analyst, Intermediate

Ho Chi Minh City - Vietnam

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Accountabilities: The Customer Data Analyst Intermediate (CDA) supports a team to collect manage and analyze customer data creating a unified view for personalized experiences. The CDA upholds the core principles of the Data Management Office contributing to making data a strategic asset.

Duties and Responsibilities:

Team Support: Assist in supervising and training data coordinators/analysts help set goals and track progress.

Data Collection: Support customer data collection ensure quality and integrity manage Salesforce requests.

Data Management: Maintain accurate and up-to-date customer databases.

Data Analysis: Identify trends and insights works with management to develop reports.

Collaboration: Work with other departments to enhance customer experiences.

Strategy Development: Contribute to data management strategies aligned with company goals collaborate on data projects.

Compliance: Ensure data practices comply with regulations.

Data Quality: Implement standards resolve issues perform audits cleanse and enrich data.

Innovation: Adopt AI technologies for data integrity and usability.

Cross-functional Support: Establish relationships share insights complete special projects.

Qualifications:

Education: Bachelors degree in data science Business Analytics IT or related field.

Experience: 2-4 years in data management/analytics.

Skills and Experience:

Analytical: Ability to derive actionable insights from complex data.

Leadership: Experience in mentoring

Communication: Excellent verbal and written skills for presenting data findings.

Problem-Solving: Strategic thinking and problem-solving abilities.

Attention to Detail: High accuracy in data analysis and reporting.

Technical: Proficiency in Microsoft Salesforce CRM systems data analysis tools and understanding of corporate hierarchies.

Physical Demands: Typical office environment with extended periods of computer use.

Additional Information:

Full-time hybrid role in Ho Chi Minh City Vietnam

Accountabilities: The Customer Data Analyst Intermediate (CDA) supports a team to collect manage and analyze customer data creating a unified view for personalized experiences. The CDA upholds the core principles of the Data Management Office contributing to making data a strategic asset. Duties an...