Director, Marketing Residential Services

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology we make access simple and secure for millions of homeowners businesses and communities worldwide. Our flagship brands LiftMaster and Chamberlain are found in 51 million homes and 14 million people rely on the myQ app daily.

Essential Duties and Responsibilities

• Own Video Services marketing strategy tied to subscription acquisition conversion retention and LTV
• Define audience and message frameworks for subscription tiers and features
• Build integrated playbooks for new hardware features and service launches
• Develop integrated marketing plans for key retail/seasonal moments (Prime Day Black Friday).
• Partner with Lifecycle Marketing to prioritize adoption win back and retention campaigns
• Monitor subscription KPIs and feed learnings into central teams.
• Lead BU-level marketing for auto OEMs and ecosystem partnerships
• Define co-marketing priorities with BD/Partnerships teams
• Serve as the BUs primary liaison into Brand Creative Growth/Media and Customer Marketing
• Ensure BU priorities are translated into clear briefs and measurable outputs
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Groups reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops reading professional publications establishing personal networks and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.
• Motivate and lead a high performance team by attracting developing engaging and retaining team members.
• Drive the performance management and compensation processes by communicating job expectations monitoring and evaluating performance providing feedback and facilitating employee development per the companys policies.
• Maintain transparent communication by appropriately communicating organization information to team through department meetings one-on-one meetings appropriate email IM and regular interpersonal communications.
• Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission vision and values.

Minimum Qualifications

• Bachelors degree in Marketing Business or related field; MBA preferred.
• 12 years of marketing experience with exposure to subscription services and/or consumer electronics.
• Experience leading integrated marketing strategies across acquisition retention and launch readiness.
• Strong background in partnering with central marketing functions in a matrixed environment.
• Business Partner: Trusted advisor to the BU GM with commercial fluency.
• Strategic Marketer: Balances big-picture growth plans with tactical campaign execution.
• Integrator: Brings together central resources to deliver business goals.
• Growth-Oriented: Obsessed with subscription adoption conversion and retention.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer and youll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence .

NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.