Senior Client Sales Executive, Higher Education

Role Summary:

As aSeniorClient Sales Executive you will manage client relationships across multipleHigherEducationaccounts gain a deep understanding of yourclientsneedsand keep client satisfaction at an all-time this roleyouwillbe responsible forachieving sales targets byidentifyingopportunities to selladditionalproducts and services within our existing account base. Working closely with the Customer Success Team you will look for opportunities to expand the D2L product and service offering within accounts byproactivelyidentifyingthe right D2L products services and eventsto meet customer needsin an effort todirectly support thecustomers strategic goals.You will also meticulously manage renewals and take pride in surpassing industry-leading retention standards.

Vertical: D2L for Higher Education

How You Will Make an Impact:

• Drive results:Exceed revenueobjectiveswithin your assigned territoryand lead the end-to-end renewal process consistentlymeeting your book of businesstargets.
• Leverage the CRM:Identifyrevenue opportunities within each client account and forecast them accurately in the CRM.
• Lead the sales cycle:Managing a complex solution sale; moving the sale through the entire sales process.
• Account planning:Developand maintain account plansfor your assigned account and manage the end-to-end contract renewalprocess .
• Relationship management:Manage and grow client relationships regular meetings with clients (on the phone and virtually) to foster the relationship and uncover or advance sales opportunities.
• Be a strategic partner:Understand your clients business goals andidentifyopportunities to align D2L products and services with their vision.
• Collaborate cross-functionally:Effectivelyand efficiently deploy D2L resources atappropriate stagesin the sales cycle to advance the sales work alongside other D2L stakeholders on the clients account team.
• Professional development and upskilling:Be well informed about current industry trends and be able to speak intelligently about the education industry while constantly striving to improve knowledgethroughself-learningRevenueEnablement-hostedinitiativesand other training opportunities.
• Represent D2L:Attend andparticipatein sales meetings product seminarsconferencesand trade shows.
• Travel:Travel up to 25%

What Youll Bring to the Role:

• 5 years in a sales-oriented client-facing account management role (successful SaaS or complex solution sales experience in EdTech HCM or eLearning is preferred).
• Proven ability to manage a book of business andexperience managing a quota.
• Track recordof successful achievement of assigned quotas.
• Experience with enterprise-level web-based applications.
• Experience with learning-related enterprise systems (Learning Management Systems Training and Assessment Systems or similar) is an asset.
• Strong knowledge of theNorth American Higher Education system.
• Strongunderstanding of enterprise software sales cycles and dealing with top decision makers.
• Proficiency inSalesforceand other sales tools such asTerret (formerlyBoostUp)and Gong.
• Self-motivated detail-oriented and committed to excellence.
• Working knowledge of web and database technology.
• Familiarity with AI tools and using AI to further business goals.
• Effective communication listening negotiating and time management skills.
• Proven team player and ability to work well with others.
• Excellent customer service skills.
• Achievement-oriented withtheability tomultitaskand handle multiple clients in a dynamic fast-paced environment.
• Ability to craft a solution withappropriate productsand services that meet business goals based on client discussions and skilled at presenting these solutions to stakeholders.
• Collaborative mindset.
• Solid account planning and forecasting skills.
• Skilled invalue based consultative selling methodologies(Familiarity withMEDDPICCSolution Selling orsimilar salesmethodologies.)
• Willing to travel up to 25%and able to travel freely between the US and Canada or other countries and hold a valid passport.
• Bachelors degree recommended (technical business or education-related is ideal)

Required Experience:

Senior IC