IT Operations Technician
IT Operations Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Why Join Us
Were on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions we empower our customers to express themselves connect with the world and live richer lives.
At Tobii Dynavox you can grow your career within a dynamic global company that has a clear impactful purpose - with the flexibility to also do what truly matters to you outside of work. Whats more youll be part of a work culture where collaboration is the norm and individuality is welcomed.
As a member of our team youll have the power to grow ideas in an unconventional environment. At the same time youll work in a culture of ongoing learning and development allowing you to constantly expand your area of expertise.
What youll do:
We are looking for an IT Operations Technician who is passionate about helping people succeed with this role youll collaborate with colleagues across the business provide training and support and help improve how we use Microsoft 365 and other IT systems. This is a hands-on role where youll be solving problems enabling productivity and making a real difference in the day-to-day work of your coworkers. If you enjoy learning new skills supporting others and being part of a collaborative team wed love to hear from you.
As an IT Operations Technician you will be responsible for:
Provide day-to-day IT support for employees resolving hardware software and network issues
Configure and deploy Windows 11 and macOS workstations peripherals and mobile devices
Handle IT onboarding and offboarding: account setup device provisioning access rights and training
Support and guide employees in using Microsoft 365 apps (Outlook Teams SharePoint OneDrive Office)
Administer Microsoft 365 services including Azure AD Intune and Windows Defender
Manage hardware and software assets ensuring lifecycle management (deployment upgrades retirements
Use IT ticketing system to log track and resolve issues
Collaborate to troubleshoot incidents perform root cause analysis and suggest improvements
Participate in on-call rotation or after-hours support when required
Minimum Qualifications:
Associate degree in IT or related field or equivalent experience (23 years in IT support or operations)
Hands-on experience supporting Windows 11 macOS and mobile devices (iOS/Android)
Strong knowledge of Microsoft 365 apps and services (Teams SharePoint OneDrive Outlook)
Experience administering Microsoft 365 environment including Azure AD and Intune
Familiarity with networking concepts (LAN/WAN VPN wireless) and endpoint security tools
What youll bring:
Experience with asset management and IT ticketing systems
Strong communication skills with the ability to explain technical concepts to non-technical users
Strong customer-service mindset with ability to build trust and support colleagues effectively
Self-starter with strong problem-solving skills and ability to work independently as well as in a team
Experience with Windows Defender compliance tools or IT automation.
Microsoft certifications
Apply today!
We believe in empowering individuals - including our own employees - to reach their full potential. So if you want to change lives while growing your own career wed love to hear from you.
Required Experience:
IC
Employment Type
Full-Time
