Service Superintendent

Were hiring a Service Superintendentto plan manage and execute a variety of projects and work within occupied high-end residences. Dowbuilt service superintendents havethe eye of a craftsman the foresight and communication of a project manager and problem-solving skills to deliver outstanding results while demonstrating our value and commitment to our superintendents must be able to collaborate and work with a wide variety of people inside and outside of the business to develop projects and provide the best solution for our clients.

WHAT YOULL DO

As a service superintendent youll be responsible for:

• Developing and maintaining long term relationships with assigned service clients; servingas the primary contact and Dowbuilt representative for all client requests
• Preparingfor and planning site meetings with clients as necessary
• Collaboratingwith clients designers architects subcontractors household staff and Dowbuilt employees to develop scope of work for service projects
• Servingas a subject-matter expert and primary point of contact for all client inquiries and requests
• Creatingand managingweekly schedule; maintaininga current calendar and identifying personal schedule gaps in advance
• Proactively maintaining service lists for each client to ensure sufficient work for yourself and at times a Service Foreman
• Assisting clients and subs in developing scopes of work
• Communicatingall scope and schedule details and changes to client and Service Manager regularly;confirmingthat all work is complete and satisfactory within established scope
• Ensuringthat all promised deadlines are met that changing scopes and deadlines are identified early and that new costs and deadlines are communicated to the team and client
• Assisting Service Manager with estimates by providing expected labor subcontractor and material requirements associated with scopes of work; managinglabor and resources to estimate
• Submitting material purchases with appropriate job numbers and assist with invoice approvals as required
• Maintaining a safe secure clean and organized work site;ensure all tools and equipment are removed each day;maintaining security and privacy of client properties and information at all times
• Performing managingand being responsible for all work being done to the highest standard of workmanship
• Assisting Service Manager to establish coordinate and facilitate Maintenance Programs for new and existing clients; performing routine preventative maintenance and ensuringthat our clients homes run smoothly;proactively identifying areas in need of repair;inspecting and diagnosingproblems as needed
• Supervisingsubcontractors to ensure safe operations work quality schedule and cost; maximizingsubcontractor and crew productivity; managingsubcontractor performance and behavior on site
• Ensuring job-site safety procedures are in place and strictly administered;conducting safety meetings with subcontractors and service foremen
• Preparingdaily Field Reports with hours providing a recap of the service work that was performed
• Identifying and communicatingpotential leads and opportunities to Service Director
• Establishing and cultivatingprofessional and personal contacts in the building industry
• Cleaning and maintaining company service vehicle

WHAT YOU NEED TO SUCCEED

To be successful as a Dowbuilt service superintendent youll need:

• At least 7 years of residential construction experience high-end preferred
• OSHA 10 and CPR / First Aid certifications; a focus on safety and security
• Working knowledge of:
  • all phases of carpentry
  • building codes inspections and permit requirements
  • operation and basic troubleshooting of home mechanical electrical and plumbing systems
  • fine finish care and maintenance practices
  • Microsoft Office Suite (Word Excel Outlook etc.) web-based applications (i.e. Smartsheet Insightly ShareFile Slack etc.) and/or Bluebeam / Adobe Acrobat
• Professional and succinct communication skills
• The ability to listen actively follow instructions take notes ask for help and suggest solutions
• The drive to learn develop skills and share knowledge with others
• The ability to collaborate and problem solve with others
• Composure when stressed or facing difficult objectives
• Confidentiality of client and company proprietary information
• Professional demeanor and appearance
• U.S. work authorization

WHAT WE OFFER

We are a fun easygoing bunch of professionals who take a lot of pride in the work we do. We acknowledge the contributions and talents of our team members by providing benefits that support you at work and in life:

• Competitive pay commensurate with skills and experience
• 100% paid medical dental vision and $50000 in basic life insurance for full-time employees (30% coverage for dependents) first of the month following DOH
• 401(k) retirement savings plan with employer profit sharing contribution
• Company-paid short-term disability policy for all full-time employees effective
• 8 paid holidays each year no waiting period
• Paid Time-Off (PTO) Salaried/Exempt employees accrue 2.31 hours per week or 120 hours per year with one additional day of service per year until reaching a max accrual of 160 hours
• Mentorship and career development opportunities
• Tool Purchase and tool Loan Programs
• Discretionary bonus
• Opportunities to build for Dowbuilt in other regions if desired

The compensation range for this position is: $100000 - $125000 annually DOE

WHO WE ARE

Dowbuilt is a construction company founded in 1980 and today our talented teams can be found from coast to coast. We excel at cutting-edge innovative never-been-done-before residential projects and home serviceall of which require precision and impeccable attention to detail. We work with top architects and our builds are regularly featured in publications such asArchitectural DigestandArchitectural Record.

The Dowbuilt culture is one of carecare for our employees clients and the talented craftspeople we partner withresulting in care for the incredible designs we bring to life.

HOW YOULL MAKE AN IMPACT

Were committed to investing in our team members ongoing professional development and as a leader with Dowbuilt you play a big part in ensuring that your team has equal opportunity to play to their strengths fill gaps in knowledge and grow professionally.

Effective career development requires two-way open communication between employee and manager. This means expectation setting happens on both sides along with support mentorship and goal setting at regular intervals. Find out how you can take your own career to the next level and inspire the next generation of talent with Dowbuilt.

Dowbuilt is an equal opportunity employer that values diversity. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.